CC Library Thumbnails Randomly Having White Backgrounds on Graphics

[Mike-Pike]

I am trying to understand why, when I add new vectors or graphics via Illustrator to my CC Library, some thumbnails randomly display with a white background.

...and if there's a way to display all of these without the white background. Using the 'Show Transparency Grid' option still shows the white background behind the graphic.

[Mike_Gondek · Accepted solution]

Good question!

I think it is a bug in illustrator. I option dragged my logo (which was done years ago shows transparency correctly) to canvas to get the vector shapes. Then I dropped the same artwork back in and the transparency is white where bounding box is. Seems like the older items I did years ago are good, but anything about 2 years or less showing white around bounding box.

 

[Mike-Pike]

@Mike_GondekThank you very much for your response and insight. Over the past few months, this issue has become more noticeable, especially with our white artworks, making it somewhat inconvenient.