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noashebs
noashebs
Participant
May 26, 2019
질문

Color of the Pasteboard has turned white in Illustrator

  • May 26, 2019
  • 7 답변들
  • 91934 조회

Hello,

Somehow the dark gray background (the big canvas which contains the artboards) turned white.

I don't know how to switch it back... I tried changing the preview settings (Pixel & Overprint) and the preferences menu, "show artboards", GPU preview and CPU but it didn't worked.

How can I fix it?

Thank you

{Renamed by MOD}

    7 답변

    A
    Azalea33155625e5kx
    Participant
    May 29, 2024

    cmd + shift + H (mac)

    S
    Sakshi27809649ll9g
    Participant
    January 5, 2023

    Click on View, then you will see CPU preview. 

     

      A
      andreaf71554325
      Participant
      October 31, 2022

      Hi Noashebs. It's because you used this command/shortcut "by accident" I think: COMMAND + SHIFT + H.

      To undo it, you must press the same: COMMAND + SHIFT + H - at the same time.

       

      I left some screenshots attached.

       

      Greetings,

      Andrea

        markjjardine
        markjjardine
        Participant
        November 2, 2022

        I did this and I know I hit COMMAND + SHIFT + H by accident but hitting the same keys again isn't changing it back. Any ideas? 

        Thanks

        Mark

          A
          andreaf71554325
          Participant
          November 2, 2022

          Hey, you can go to --> View --> Show artboards. Photo attached below.

           

          If you need more help, you can leave me your email and I will contact you 🙂

          Ton Frederiks
          Community Expert
          Ton FrederiksCommunity Expert
          Community Expert
          October 30, 2022

          Another possibility; the visibility of all layers is turned off.

          Bryan E.
          Bryan E.
          Participant
          July 6, 2020

          Hi Noa,

          The same thing just happened to me. It turned out I had hit the shortcut "Command Shift H" which toggles between "Hide" and "Show" Artboards. It is under the view menu.

           

          Bryan

            L
            Lydia21966381bj6v
            Participant
            October 30, 2022

            This is what happened to me. I could not figure it out and it was driving me crazy. Thanks for posting! 

              Srishti Bali
              Community Manager
              Srishti BaliCommunity Manager
              Community Manager
              May 28, 2019

              Hi Noa,

              Thanks for reaching out. As per your query, the color of pasteboard has changed to white. In addition to the suggestions shared by Kurt, it might also be possible that you are in "Overprint Preview". You can turn it off by simply going to View menu and uncheck "Overprint Preview".

              If that doesn't help, please share the following details:

              • OS (exact version of Windows/MAC)
              • Version of Illustrator
              • Screenshot of the Illustrator interface

              Regards,

              Srishti

                Kurt Gold
                Community Expert
                Kurt GoldCommunity Expert
                Community Expert
                May 26, 2019

                Go to the View menu and check if the Show Artboards command is available. If so, execute the command.

                If that is not what you are looking for, you could go to the Illustrator preferences > User Interface: There is an option to set the "brightness" to white. You can change it and set it to one of the four greyscale presets.

                  A
                  andreaf71554325
                  Participant
                  June 2, 2021

                  Thank you!!

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