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Illustrator Apearance Panel Bug

Community Expert ,
Sep 04, 2025 Sep 04, 2025

When dropping down the color for fill or stroke inside the appearance panel it is pulling up the preferences toolbar at the top rather than the one next to the color in the appearance panel which then also glitches out and resets it back to default appearance. By hitting undo and then trying again it seems to work but this is starting to hurt my productivity.

It is kinda hard to replicate but its kinda random. 

Illustrator is open almost 24/7 and just about the same for Bridge and Photoshop
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correct answers 1 Pinned Reply

Adobe Employee , 20 hours ago 20 hours ago

Hello everyone,

Our team is aware of the problem and is currently investigating it. I will update this thread as I have more info.

Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

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Community Expert ,
Sep 04, 2025 Sep 04, 2025

@bluebrad I know you're seasoned pro, and I am guessing you did already tried  resetting your preferences? At first I thought maybe just reset the workspace, but probably more effective than just resetting the workspace. If you haven't, try closing Illustrator and then, while relaunching, hold down Ctrl Alt Shift (PC) or Cmd Option Shift (MAC). You'll be asked if you want to delete your preferences; confirm this. Be aware this will remove all your custom settings, like keyboard shortcuts and panel layouts. 

Not joking, I had to replace my battery in my MacBook Pro... And suddenly all my apps from Adobe to web broswers went 'wonky'... Apple told me to select everything in my Preferences and deleted it. And then restart th MAC so that the computer can build new Preferences. I was in doubt... so I made copy of the contents of thPreferences. And selected everything in that original folder and hit delete, and even empty the trash. 17 gigs of Preferences data! I closed my eyes, prayed, and restarted my MacBook. Preferences folder is sitting at 387kb! And works awsome! But, that was my extreme case. I did have to reset all my preferences to Illsutrator, Photoshop and InDesign to name a few of my favourite Adobe apps! 

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Community Expert ,
Sep 05, 2025 Sep 05, 2025

@bluebrad Yes, I can confirm this behaviour. You may want to add your vote here:

https://illustrator.uservoice.com/forums/601447/suggestions/50417097

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Community Beginner ,
Sep 27, 2025 Sep 27, 2025

This has been happenening for at least 2 versions of Illustrator now [same with the saving bug] - the most buggy it's ever been to my recollection [going back to 2008 adoptation days].

Multiple times in the same session, no matter the file, selecting the Colour Picker from the contextual toolbar menu will change the selected elements' Fill and Stroke to BW [obviously cancelling any stroke width and or brush styles with it].

Can this - please - be looked at and FIXED in the next general update. It's infuriating! 

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Community Expert ,
Sep 28, 2025 Sep 28, 2025
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Adobe Employee ,
20 hours ago 20 hours ago
LATEST

Hello everyone,

Our team is aware of the problem and is currently investigating it. I will update this thread as I have more info.

Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

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