Command C command V not working

[sharonm55125127]

keyboard shortcuts for copy/paste will not work within ai documents or across one document to another. I have restarted computer, unistalled and reinstalled app, tried the command-option-shift to reset preferences...nothing makes it work. please help. other keyboard shortcuts all work.

thanks.

[Ton Frederiks · Accepted solution]

Try closing all other apps to see if some are hijacking the copy paste shortcuts.

[sharonm55125127]

yeah, it doesn't make any difference. Strange thing is that it works in InDesign, just not in Illustrator )-:

[elaa36434328vx3b]

The same thing is happening with me and it's really annoying!!! what do I do?? 

[Monika Gause]

Here is a probably incomplete list of apps that are known to cause that.

• WebRoot
• Apple Terminal
• Word, Excel, Powerpoint
• »Enable Full Keyboard« in Settings > Accessibility > Keyboard on Mac OS
• Apple Mail, Outlook
• Spacebar is used as a shortcut by the system
• Chrome, Internet Explorer, Safari
• Wacom Desktop Center, Wacom settings
• Windows Touch Pad problem
• LastPass, Bitwarden (password managers)
• The VPN
• LangSwitcher app (it needs to be closed and disabled)
• Notes

[Anubhav M]

Hello @elaa36434328vx3b,

We understand that encountering technical issues can be frustrating. I hope the suggestions Monika shared helped resolve the problem. If not, kindly try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav