Command + V and Command + C key command do not work when saving files into a folder

[Mitch27933992l7fe]

When I upgraded to the newest version of illustrator my art team and I lost the ability to use key commands to copy (command c) and paste (command v) when saving into a folder. This is very frustrating as we are saving files in subfolders all day and now have to either type the file names manually or right click and choose "copy" and "paste." Does anyone know of a fix to this or even experience this issue. I am on the newest version of illustrator. Any help would be a god send.

I have attached the save in folder screen where keyboard shortcuts suddenly stopped working

Thank you!!

[Laura Coyle.]

I have the same issue. It's not part of my regular workflow, so I haven't tried to do this before, but I can confirm it's not working.

[Jess Telmanik]

@Mitch27933992l7fe can you confirm if you're using Ventura 13 or 13.1? Curious as I've had issues since updating to 13.1 simply using copy and paste in Apple notes well as saving file names in my folder management when trying to copy and paste names (not within Adobe).

[Laura Coyle.]

Hey Jess, I'm on ventura 13.1 by the way. I'll also look for what you mentioned with other copy/paste. I have not experienced it yet. Thanks!

[Jess Telmanik]

Thank you, Laura! I've found this issue (just like the zooming bug that happens in Ai, Id, and Apple apps) impossible to reproduce as there seems to be no reproducible triggers. 

[Laura Coyle.]

Yes, that's confusing - we'll see what they say. Also, I just discovered I'm able to paste into the new folder name field when I'm using Photoshop, so it's working for me in PS, but not Ai. Hmm.

[Mitch27933992l7fe]

Thanks for your response, I am currently on macOS Monterey 12.6.1

[Anubhav M · Accepted solution]

Hello @Mitch27933992l7fe,

Sorry to hear about this experience. We have already logged a bug for this, and our product team is currently investigating it. Would you mind upvoting this UserVoice (http://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39374122-still-not-able-...) and adding your comments there? Doing this will help us prioritize this request, and you will keep getting all the related updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,

Anubhav