DESAPARECEN ELEMENTOS EN ILLUSTRATOR

Forum|Forum|2 years ago
May 10, 2023
3 replies
2272 views

Hola,

Me está pasando que en Illustrator tengo elementos en la mesa de trabajo pero tanto en la capa como en el navegador me aparece en blanco, así que cuando guardo el fichero se me guarda en blanco. Me ha pasado tanto con el documento entero o con solo algunos elementos.

¿Cual puede ser la razón?

Gracias.

Adjunto un pantallazo de ejemplo.

This topic has been closed for replies.

Anubhav M

Community Manager

Hello @Preimpresión26800411clvk,

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Met1 to reset preferences (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) helped resolve the problem.

If not, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav