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Dull Colors in Illustrator Suddenly!

New Here ,
Feb 02, 2023 Feb 02, 2023

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I'm working in Illustrator, Photoshop, and InDesign for both web and print. On a project today for the web I suddenly encountered dull colors in Illustrator. The same exact color in Illustrator and Photoshop are displayed differently in RGB documents.

sidScreenshot 2023-02-02 at 1.11.26 PM.png

I sycronized my colors.

Screenshot 2023-02-02 at 1.11.49 PM.pngScreenshot 2023-02-02 at 1.12.20 PM.png

Still they're displayed differently, in Illustrator the color is washed out. The color displays correctly in the CC Library, but not in the document.

Screenshot 2023-02-02 at 1.17.59 PM.png

It has the correct value when examined in the the color picker, but it just isn't being displayed correctly.

Screenshot 2023-02-02 at 1.19.28 PM.pngScreenshot 2023-02-02 at 1.19.51 PM.png

Please help!!!!

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Bug , Performance

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correct answers 1 Correct answer

Adobe Employee , Feb 02, 2023 Feb 02, 2023

Hello @mgdrake,

 

Sorry to hear about the Color issues in Illustrator. Would you mind trying to recalibrate your monitor for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac), restarting your computer, and then relaunching Illustrator to check if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

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Adobe Employee ,
Feb 02, 2023 Feb 02, 2023

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Hello @mgdrake,

 

Sorry to hear about the Color issues in Illustrator. Would you mind trying to recalibrate your monitor for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac), restarting your computer, and then relaunching Illustrator to check if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

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New Here ,
Feb 02, 2023 Feb 02, 2023

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Thanks for getting back to me so quickly. Replied to you below!

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New Here ,
Feb 02, 2023 Feb 02, 2023

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Definitely seems like my monitor preset is affecting how colors are displayed in Illustrator. They're more accurate to their RGB values when in sRGB profile for my MacBook Pro display. But, shouldn't the colors be displayed the same in both Photoshop and Illustrtor regardless of what profile I have selected? Not that the colors I'm seeing should be the same across profiles, just that the colors should be the same between the two applications regardless of profile selected?

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Community Expert ,
Feb 02, 2023 Feb 02, 2023

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Exactly where and when is the display not correct?

When you export a PNG from Illustrator, it doesn't embed a color profile. You have to attach the correct one afterwards.

When you export for screen a JPEG 100 then Illustrator converts it to CMYK.

Could you checl if that is the case?

 

Also: you really should turn on all those profile warnings ion the color settings.

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New Here ,
Feb 02, 2023 Feb 02, 2023

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It happens even before I've exported anything. Just within a new document in each program.

Turned on color warnings!

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New Here ,
Feb 02, 2023 Feb 02, 2023

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I changed my MacBook Pro display profile to sRGB and restarted and it's now much closer in value.

Screenshot 2023-02-02 at 1.56.53 PM.png

However, I do a lot of print work and sRGB as my monitor profile isn't ideal for that kind of work right??

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Community Expert ,
Feb 02, 2023 Feb 02, 2023

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Your monitor profile should match what the monitor displays.

Your output profile should match the output.

Color management should be set up in a way that it can handle what's in the document and can do a good softproof and a good transformation when necessary.

 

Please read about color management. There is some information in the documentation, but that is just the bare minimum to get an idea of it.

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