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Editing AI files on a PC that were created on a Mac

New Here ,
Jul 07, 2017 Jul 07, 2017

OK so I am incredibly new to AI. I have a creative guy in our office that creates brochures in AI and then if I see a spelling error or placement issue that I want to change I'm having problems. When I open the file first it says I have missing fonts, so I sync it but then there are still some that says that some of the fonts aren't available on my PC. Also if I have ever successfully made edits in the AI on my PC and then my creative guy goes to open it the whole file is messed up and misplaced etc.

Is there an upgrade I can do to remedy this or if I switch to a MAC computer do you think that would fix any issues and allow me to open, save, edit etc seamlessly.

Thank you!

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correct answers 1 Correct answer

Community Expert , Jul 07, 2017 Jul 07, 2017

The creative guy should be using cross platform fonts, and you should have a copy of those fonts installed. Opentype and truetype fonts can be copied between Mac & PC. Type 1 fonts will only work on mac and are over 20 years old.

Can we see a screenshot of your find fonts window? You can se by the icons which are opentype and truetype. A lowercase a would be type 1.

Screen Shot 2017-07-07 at 3.51.09 PM.png

There is not much you can do to mess up the file, unless you swapped out fonts incorrectly.

To be able to help you we need better info

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Adobe
Community Expert ,
Jul 07, 2017 Jul 07, 2017

Make sure you are both working with the same version of Illustrator and have both the same fonts active on your system.

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Community Expert ,
Jul 07, 2017 Jul 07, 2017

The creative guy should be using cross platform fonts, and you should have a copy of those fonts installed. Opentype and truetype fonts can be copied between Mac & PC. Type 1 fonts will only work on mac and are over 20 years old.

Can we see a screenshot of your find fonts window? You can se by the icons which are opentype and truetype. A lowercase a would be type 1.

Screen Shot 2017-07-07 at 3.51.09 PM.png

There is not much you can do to mess up the file, unless you swapped out fonts incorrectly.

To be able to help you we need better information when you post. Screenshots will help showing the messed up file, versus what that should look like.

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Jul 07, 2017 Jul 07, 2017
LATEST

Hi Ken,

As Ton suggested, you need to have the same version of Illustrator for trouble-free editing. Fonts in Mac and Windows are generally different, in this case you would need same font at both end. Open Type fonts would be the ideal way to go about it.

Regards,

Om

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