Indesign freezing in and related issues

Forum|Forum|4 years ago
August 27, 2021
10 replies
416 views

I'm running Indesign CS under Catalina 10.15.7.

Since a couple of months it freezes in regularly. It also refuses to start again (... doesn't react). And to make things worse it even blocks the shutdown or newstart of my. iMac (2013) needs a manual switch off every time.

Is this a typo or driver or configuration issue?

Thanks for any helpful hint.

Performance

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Correct answer Ashutosh_Mishra

Hi there,

Sorry to hear about your experience. In addition to the helpful suggestions shared earlier, you may try the troubleshooting steps suggested in this community post.

Hope it helps.

Regards,

Ashutosh

Ashutosh_MishraCorrect answer

Inspiring

Hi there,

Sorry to hear about your experience. In addition to the helpful suggestions shared earlier, you may try the troubleshooting steps suggested in this community post.

Hope it helps.

Regards,

Ashutosh

BobLevine

Community Expert

You say InDesign CS. CS what? Or, did you mean to say InDesign CC and forget to give us the actual version.

We need full details or we can't help. But note that Derek is correct about CS6 (or any other CS version). It is completely unsupported under anything later than 10.10.

uk@kueperundkueper.deAuthor

Participating Frequently

You're both right. I meant CC. I only updated indesign today. Same issues though 😞

BobLevine

Community Expert

So, to be clear...InDesign 2021 16.4 which is the current version? I will tell you this...it is virtually impossible for an applicate to freeze or interfere with the operating system. It sounds like you have some serious system issues.

How much RAM do you have in that machine? Anything less than 16GB is going be troublesome.

Derek Cross

Community Expert

I believe InDesign CS6 will not run under Catalina, maybe it's time to upgrade the application (or downgrade the OS).

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