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Error 2067 in Illustrator opening DXF file from CLO 3D

New Here ,
Jan 25, 2023 Jan 25, 2023

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Hi - I am trying to open a DXF file exported from CLO 3D with grading and I keep getting the error 2067.   I have looked at several forums and i keep seeing that i need the older version of illustrator 25.0.1, but I  can not get to the download link.  Can someone help?? 

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Bug , Import and export

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correct answers 1 Correct answer

Adobe Employee , Jan 27, 2023 Jan 27, 2023

Hi All,

 

I understand that some of you have been experiencing difficulties with opening or importing DXF/DWG files in Illustrator. I want to assure you that the product team has worked diligently to resolve this issue.

After careful investigation, it has been determined that the problem is with the DXF/DWG files themselves. They were not created in accordance with the proper file format specifications, and as a result, they are causing errors when attempting to open or import them in Illustrator

...

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LEGEND ,
Jan 25, 2023 Jan 25, 2023

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Why not export a PDF?

 

Mylenium

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New Here ,
Jan 25, 2023 Jan 25, 2023

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I did but i need the grading work i did and it won't export in the PDF. I have been looking for the answer and all i see is that you have to export into DXF and then open it in illustrator to have all the grading.  My client is asking for the pattern file in AI format otherwise i wouldn't be trying to pull it into AI.  I attached images of the PDF and of the grading in CLO. 

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LEGEND ,
Jan 25, 2023 Jan 25, 2023

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Have you tried to open the file in another program so it could possibly be converted to a working, layered AI file? There's tons of free CAD tools and viewers out there and one of them no doubt could do it. Even just downloading the test version of DraftSight or similar may at least resolve your immediate issue.

 

Mylenium

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New Here ,
Jan 25, 2023 Jan 25, 2023

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I created it in CLO.  I downloaded Draftsight and tying to figure out what file format i need to import it in but I do not have the option of a DWG in CLO. 

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Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

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LATEST

Hi All,

 

I understand that some of you have been experiencing difficulties with opening or importing DXF/DWG files in Illustrator. I want to assure you that the product team has worked diligently to resolve this issue.

After careful investigation, it has been determined that the problem is with the DXF/DWG files themselves. They were not created in accordance with the proper file format specifications, and as a result, they are causing errors when attempting to open or import them in Illustrator.
Note: Illustrator uses the latest AutoCAD library licensed from Autodesk to open, import, and export DXF & DWG files.

Please note that the older versions of AutoCAD also experience difficulty with opening these malformed files. If you come across any DXF/DWG files that can be opened in the latest versions of AutoCAD but not in Illustrator, please report this as a separate issue in a new post and share the file with me via DM for further investigation. Our team will do their best to resolve any bugs that may exist.

 

It's worth mentioning that Illustrator versions 25.1 and below were able to open/import these files because they used a different library, which did not strictly check the DXF/DWG files for conformance. However, due to the lack of support for recent OS upgrades, Illustrator has switched to the latest AutoCAD library from Autodesk for opening, importing, and exporting DXF/DWG files. Unfortunately, the older versions of Illustrator are no longer available in Creative Cloud due to Adobe policy. However, you may try the suggestion in this community post to install an older version.

 

Additionally, it is important to note that other third-party apps may also export DXF/DWG files using older AutoCAD libraries that may not open in Illustrator. If you encounter such files, please report them to the application that created them for a potential fix in future releases.

 

Thank you,

Anshul Saini


#Marking as correct for visibility

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