Copy link to clipboard
Copied
Hello,
I've updated to version 24.12 of CC Illustrator and am receiving a plugin error message (pictured below) when I launch the app. When I click OK and enter the app, my tool menu is missing. If someone can assist me in addressing this issue it would be appreciate. Thanks!
{Renamed by MOD}
Hi All,
This has been reported by a few other users as well. Please try the steps shared on this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.
If you need help following these steps, please take look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24-1-2/m-p/11153043#M178050)
Regards,
Srishti
Hi there,
We are sorry about the trouble. We have consolidated the most popular solutions that help in fixing this issue. I would request you to please try the steps mentioned in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.
Please feel free to reach out if you still need assistance. We'd be happy to help.
Thanks & Regards,
Anshul Saini
Copy link to clipboard
Copied
Please contact Customer Care.
You need to be logged in and then at the bottom of the page there should be a chat option.
Copy link to clipboard
Copied
Thank you, Monika... I have tried so many times to contact the people ( 800-833-6687 ) on this number. but it's always switched off.
Copy link to clipboard
Copied
Contact them via the web form.
Copy link to clipboard
Copied
Hello Monia Gause.
I have prepared the video for the Plugin loading issue in Illustrator 2018. Please click on below link and share this with your groups.
How to fix illustrator plugin loading error 2018 | Adobe Creative Cloud | - YouTube
Copy link to clipboard
Copied
Thank you for the added details.
I'm glad that your issue could be solved.
Copy link to clipboard
Copied
Thanks a lot I have solve with your video!!!
Copy link to clipboard
Copied
#naccio8s nice to hear that my video helped you, please follow me on youtube. subscribe to my channel www.youtube.com/iambala. You will get more videos to solve your issues in adobe cc.
Copy link to clipboard
Copied
Yes I did contact the team adobe I got the solution... thank you for your suggestion. Now my Illustrator working fine. i am preparing a video on the process step by step.. it may help someone like me.
Copy link to clipboard
Copied
Hi there,
We are sorry about the trouble. We have consolidated the most popular solutions that help in fixing this issue. I would request you to please try the steps mentioned in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.
Please feel free to reach out if you still need assistance. We'd be happy to help.
Thanks & Regards,
Anshul Saini
Copy link to clipboard
Copied
Today after working in Illustrator it randomly stopped working with the following load error. Any suggestions on how to fix this? I tried restarting and re-installing but still the same issue:
{Renamed by MOD}
Copy link to clipboard
Copied
Have a look at the following article and see if it helps
https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html
-Manan
Copy link to clipboard
Copied
Hi there,
Sorry to hear about this trouble you are facing. This issue has been reported by a few other users as well in the past. Could you please share the OS and version of Illustrator?
The article link shared by @Manan Joshi is correct to troubleshoot this issue. However, if you need help following the steps mentioned in that help article, please take a look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...).
If you still need assistance feel free to reach out. We'd be happy to help.
Thanks & Regards,
Anshul Saini
Copy link to clipboard
Copied
{Renamed by MOD}
Copy link to clipboard
Copied
Hi there,
Sorry about the trouble you are facing. This issue has been reported by a few other users as well in the past. Could you please share the OS and version of Illustrator?
I would suggest you to please try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes. Also, if you need help following the steps mentioned in the help article shared, please take a look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...).
Thanks & Regards,
Anshul Saini
Copy link to clipboard
Copied
problem with loading and when I uninstall and re install I am unable to go to defaul apps for example and add EPS to open in Illustrator. errors are:
Error loading plugins: AIRobinClient.aip
AppBarControls.aip
Experimentation.aip
OnBoarding.aip
SmartExportUI.aip
TaskManagerUK.aip
VulcanService.aip
svgFileFormatUI.aip
Can anyone help?
{Renamed by MOD}
Copy link to clipboard
Copied
apologies - meant to say just cant use illustrator - wont open? any ideas following on from above?
Copy link to clipboard
Copied
What version of Illustrator did you install, and what is your system version?
Copy link to clipboard
Copied
Hi there - so it was illustrator 2021 - 25.4
System is windows 10 pro
Copy link to clipboard
Copied
Did you run the Adobe Cleanrer Tool between uninstall and re-install?
Copy link to clipboard
Copied
No I didnt! oh. ok do you know where I find that to run it?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi Carol,
Sorry about this trouble. Please try the steps shared on this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.
If you need help following these steps, please take look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...)
Regards,
Srishti
Copy link to clipboard
Copied
Hello, I have a problem opening the program, I get a window of "error loading plugin" I have the same problem with "creative cloud desktop" help, what should I do?
{Renamed by MOD}
Copy link to clipboard
Copied
Hi @carla_3333,
See the following article if it helps
https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html
-Manan
Copy link to clipboard
Copied
Hi there,
Sorry about the trouble you are facing. This issue has been reported by a few other users as well. Could you please share the OS and version of Illustrator?
The article link shared by @Manan Joshi is correct to troubleshoot this issue. However, if you need help following the steps mentioned in that help article, please take a look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...) and let us know how it goes.
Thanks & Regards,
Anshul Saini