Error " error were detected but could not be corrected automatically" while opening Illustrator file

[ciBeacon]

Hi,

I got a situation here please help me...

Once I try to open a specific Vector Logo .ai file the appear the bellow error message...!!!

" error were detected but could not be corrected automatically. please send the file to adobe for further analysis "

{Renamed by MOD}

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble you are facing with Illustrator while opening a specific document. I would request if you can share a few more details like:

1. Version of Illustrator and Operating System. 
2. In which version of Illustrator the file was created?
3. Where is the file saved (Network Drive/ System Hard Drive/ Shared Folder on System /External Hard Drive)?

You can also refer to this help arcticle to troubleshoot the file:

https://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html

If this doesn't help please share the file with us if it is not confidential, we will check update you on it.

Regards

Rishabh

[DEAR BD]

[DEAR BD]

Hi,

I got a situation here please help me...

Once I try to open a specific Vector Logo .ai file the appear the bellow error message...!!!

" error were detected but could not be corrected automatically. please send the file to adobe for further analysis "

[Monika Gause]

Did you check out the post above yours?

If the file is on a networked server, please do first download, then open.

If the file has been sent by mail, please have them first ZIP it and then send again.

Reboot the system and try again.

[DEAR BD]

" error were detected but could not be corrected automatically. please send the file to adobe for further analysis "

[DEAR BD]

errors were detected but preferences are set to prevent automatic recovery

[Monika Gause]

Please give us some context of when this is happening? Can you open other files?

[DEAR BD]

others file no problems

[DEAR BD]

file

[DEAR BD]

thank you

[Anubhav M]

Hello @Md. Shanto Mir,

I'm sorry to hear about your experience. Would you mind sharing the file after uploading it to a file-sharing service like Dropbox/Google Drive/etc. so I can check it on my end?

Looking forward to hearing from you.

Anubhav

[Ton Frederiks]

I don't think this has anything to do with automatic recovery, unless Illustrator crashed when you had that file open and were working on it.

Looks like a damaged file. Did you try the suggestions above?

Did you share the file with Adobe, as asked in the error message?

[DEAR BD]

yes sir

[DEAR BD]

problesm check please

[DEAR BD]

[Srishti Bali]

Hi  @DEAR BD

Thank you for reaching out! I’ve responded to your query in another thread: Illustrator Error: "An unknown error has occurred".

Kindly share the requested details there so we can proceed with further troubleshooting.

Regards,

Srishti