Expand stroke outline not working

New Here ,
Aug 23, 2022 Aug 23, 2022

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I'm on the latest v26.5. Any others with same problem? It's a rather large file. When I outline a shape and try to expand it, the results are hit and miss. Sometimes it's working and sometimes it is not. Exact same steps taken.

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Bug , Draw and design , Performance

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Adobe Employee , Aug 23, 2022 Aug 23, 2022

Hi Jack,

 

Sorry to hear about the trouble you are facing. Would you mind trying resetting the Illustrator preferences (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and checking if that makes any difference?

If it doesn't, would you mind sharing a small video demonstrating the issue along with a download link to a sample file?

I will be looking forward to your response.

 

Regards,
Anshul Saini

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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Hi Jack,

 

Sorry to hear about the trouble you are facing. Would you mind trying resetting the Illustrator preferences (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and checking if that makes any difference?

If it doesn't, would you mind sharing a small video demonstrating the issue along with a download link to a sample file?

I will be looking forward to your response.

 

Regards,
Anshul Saini

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New Here ,
Aug 23, 2022 Aug 23, 2022

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Seems to have helped, at least for the time being. If it persists going forward, I'll video and come back here. Thanks.

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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Glad to hear that. Please feel free to reach out if you need further assistance. We'd be happy to help.

Regards,

Anshul Saini

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