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Exported Colors don't match Preview Colors - RGB

Explorer ,
May 28, 2018 May 28, 2018

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I've been looking for answers for a while now, but nothing seems to work or address my problem specifically.

The exported colors in illustrator DO NOT match the preview, whatever I do.

color test.jpg

The image above comes from:

- creating a NEW illustrator project, RBG color.

- My color mode is on sRGB IEC61966-2.1 (if this is a bad choice please let me know)

- all shapes were made inside illustrator

- I captured the illustrator preview using the built-in screenshot feature in windows 10 (PNG)

- the PNG export comes straight from illustrator (file > export > export as... > PNG)

- the comparison image above was assembled in photoshop using the screenshot and export from illustrator

So what is going on?

Document Color Mode: RGB

Color Settings: sRGB IEC61966-2.1

File Type: PNG

Version: Adobe Illustrator CC 2018

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correct answers 1 Correct answer

Community Expert , May 29, 2018 May 29, 2018

You might want to ask in the Photoshop forum as well as in the color management forum:

Color management

Photoshop

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Community Expert ,
May 28, 2018 May 28, 2018

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In which application do you check the PNG?

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Explorer ,
May 28, 2018 May 28, 2018

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Not sure if I understand correctly, but I used "photos" from windows 10 to compare the exported PNG to the preview in illustrator. (On the same monitor)

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Community Expert ,
May 28, 2018 May 28, 2018

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Please open it in an image editor and sample the color.

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Explorer ,
May 28, 2018 May 28, 2018

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I've used the eyedropper in photoshop to sample the difference colors, unfortunately I dont have the hexcodes onhand atm.

once I'm off my work I'll post the samples.

Thanks!

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Explorer ,
May 28, 2018 May 28, 2018

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Monika Gause​ Here is a short clip of my problem with illustrator export color. Hopefully this provides all the needed info.

Thanks!

It might take a few minutes for it to be viewed online.

Color_Problems.mp4 - Google Drive

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Community Expert ,
May 28, 2018 May 28, 2018

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Can you please describe your issue. I can't watch that video for some reason.

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Explorer ,
May 28, 2018 May 28, 2018

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Strange, that video should be viewable by anyone.

Here is the problem:

When I export anything (even created) from illustrator, the colors change,

they become brighter than the original art inside the program. I am very

confused by this.

My document color is set to RGB, and my color settings inside illustrator

is set to sRGB.

In the video I showed the difference. The original shape inside illustrator

had a hexcode of FEAB52, but when I exported it into a PNG file, it

suddenly had a hexcode of FBB03B.

Possible problems:

1. I noticed my colors are not synchronized across all adobe programs. I

dont know how to do this yet, but I should look into it.

2. Maybe its exporting the right color, but for some reason my monitor

shows a different shade because it's not using the same color space?

Maybe try the video again, that explains my problem a lot better. (Or tell

me what error you get)

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Community Expert ,
May 29, 2018 May 29, 2018

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Had to swtich browsers in order to be able to watch your video.

But why are you taking a screenshot? A screenshot is taken from the screen, that is, your colors might get converted, sometimes even different color profiles applied that Photoshop then interprets.

Define a color in Illustrator.

Export the PNG.

Open the PNG in Photoshop (not some Windows system thingy)

pick the color in Photoshop.

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Explorer ,
May 29, 2018 May 29, 2018

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Thanks for sticking through with me, I'm just trying to wrap my head around this.

After I exported the PNG from Illustrator to Photoshop, I sampled the color again. They were both the same hexcode (FBB03B).

I suppose this means the colors are good, but i still don't understand why the colors look different on the same monitor. I have everything synchronized under "North America General Purpose 2" in adobe bridge, both applications have the same color settings, yet look different to my eye.

Is there a reason for this?

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Community Expert ,
May 29, 2018 May 29, 2018

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Are Photoshop and Illustrator different?

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Explorer ,
May 29, 2018 May 29, 2018

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No, they are synced on the same settings as far as I know. Here is the settings for both.

Photoshop

color settings 1.png

Illustrator

color settings 2.png

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Community Expert ,
May 29, 2018 May 29, 2018

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Are the color values different?

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Explorer ,
May 29, 2018 May 29, 2018

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The RGB values are the same for both

colors 1.png

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Community Expert ,
May 29, 2018 May 29, 2018

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You might want to ask in the Photoshop forum as well as in the color management forum:

Color management

Photoshop

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Explorer ,
May 29, 2018 May 29, 2018

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Alright, this is such a weird problem.

I'll relay this info on those forums as well

Thanks

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Community Expert ,
May 30, 2018 May 30, 2018

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If the numbers are the same, the document profiles are embedded and the same (sRGB in this case), and the colors still display differently - then it has to be a defective monitor profile. That's the only possible explanation. A defective monitor profile can often affect different applications differently.

I can not reproduce this. This particular orange turns out absolutely identical in Ai and PS.

Here's the Photoshop thread:  Syncronized colors still don't match?

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Community Expert ,
May 30, 2018 May 30, 2018

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Photoshop thread updated with a somewhat surprising result: A PSD placed in Illustrator doesn't read out original document RGB values - it reads out monitor RGB values! In other words, you get the numbers after they have been converted to your monitor profile.

Effectively, a screenshot.

I see this thread started out with exporting a PNG from Illustrator. That has the obvious pitfall of the profile not being embedded in the export, so I think that should be kept out of it. Still, there's apparently something funny going on here.

This needs a little more research, but it seems the root issue is this monitor RGB readout, which is really strange and nobody can figure out so far.

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Explorer ,
May 30, 2018 May 30, 2018

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Although I dont quite understand everything, I've found your findings interesting! Hopefully I can soon recalibrate my monitor and try this out for myself.

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