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Font preview is too large

New Here ,
Oct 10, 2018 Oct 10, 2018

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Hello. When i try to select font from drop down fonts menu, the table that pop ups is too large. So I cant see the font preview and also I CAN'T SCROLL DOWN. Is it some kind of bug or there is some preference i need to set?

And this problem is only in Illustrator, PS works fine.Capture.PNG

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correct answers 1 Correct answer

Community Expert , Oct 10, 2018 Oct 10, 2018

Without knowing how many pixels you are displaying my reply may be quite lengthy.

Looks like you don't have enough room at the top, as there is no free space.

Screen Shot 2018-10-10 at 9.39.59 AM.png

You could turn off some of the those options by unchecking items showng here

Screen Shot 2018-10-10 at 9.43.37 AM.png

but would recommend instead to show more pixels and that should clear up

Start > Settings > System > Display

Make the font smaller and choose  resolution with most pixels

prescalingwindows10-100764459-large.jpg

or try changing here

Screen Shot 2018-10-10 at 9.46.58 AM.png

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Community Expert ,
Oct 10, 2018 Oct 10, 2018

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Which system? Which version?

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New Here ,
Oct 10, 2018 Oct 10, 2018

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It's Adobe Illustrator CC

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Community Expert ,
Oct 10, 2018 Oct 10, 2018

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WHich version of CC on which version of Windows exactly?

And did you mess with monitor settings (some menu enlargements or the like)?

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New Here ,
Oct 10, 2018 Oct 10, 2018

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It's CC 22.1 (64-bit) and Windows 10 Pro 1803

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Community Expert ,
Oct 10, 2018 Oct 10, 2018

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And when did this start?

When was your last computer restart?

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New Here ,
Oct 10, 2018 Oct 10, 2018

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It started when i took a new computer. I downloaded adobe cloud, signed, installed Illustrator and this problem appeared.

Interesting thing is, that on my other computer there is no such problem, everything works fine.


I just restarted this computer but nothing changed.

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Community Expert ,
Oct 10, 2018 Oct 10, 2018

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It looks like there is some scaling set up for the display.

Illustrator has some scaling options in the preferences as well as Windows.

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Community Expert ,
Oct 10, 2018 Oct 10, 2018

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Without knowing how many pixels you are displaying my reply may be quite lengthy.

Looks like you don't have enough room at the top, as there is no free space.

Screen Shot 2018-10-10 at 9.39.59 AM.png

You could turn off some of the those options by unchecking items showng here

Screen Shot 2018-10-10 at 9.43.37 AM.png

but would recommend instead to show more pixels and that should clear up

Start > Settings > System > Display

Make the font smaller and choose  resolution with most pixels

prescalingwindows10-100764459-large.jpg

or try changing here

Screen Shot 2018-10-10 at 9.46.58 AM.png

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Community Beginner ,
Apr 27, 2022 Apr 27, 2022

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I am using the latest version of illustrator CC and do not have the font preview option on thst preferences page

Screenshot 2022-04-27 114947.png

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Community Beginner ,
Apr 27, 2022 Apr 27, 2022

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however, when I unchecked enable font preview, and then rechecked it, it now seems to work.  wierd.

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