Fonts Change When Editing Text

[Sunburst Stephen]

We have one computer at our workplace which is being stubborn about fonts but only in certain files. For example we have a text object using the font "Horsham-Bold" (A TTF font). On most of our computers we can edit this text easily, but on one particular computer when we try typing to add more letters to this text, the new letters appear using the font "Adelle-Heavy" (an OTF font) which is a font used elsewhere in the file. We can correct this by reselecting the new text and changing it back to Horsham-Bold, but pressing enter to create a new line reverts it back to Adelle-Heavy.

Another odd thing is that the only computer having this problem is also the computer that created the file in the first place. 

I've looked at some similar discussions on this site, but those cases all seem to involve Postscript 1 fonts, which it doesn't look like we use, and they report the font changing to Myriad Pro rather than changing to another font used elsewhere in the file. Though in another instance of the problem we're experiencing, some Myriad Pro Regular text kept randomly changing to Myriad Pro Semibold.

When I check the "About Illustrator" it says that we're on Illustrator 29.1 for the problem computer, and 29.0 for the computers that aren't experiencing the issue. 

[Monika Gause · Accepted solution]

Please vote and describe here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/49111304-font-c...

[wizzy2525]

I've been experiencing the same issue all day, and cannot figure our what's going on!

[Anubhav M]

Hello @Alisa30664751arn6, @Sunburst Stephen,

I'm sorry to hear about your experience. Our product is aware of the problem and is currently investigating it. Please stay tuned for updates on the UserVoice (https://adobe.ly/40Xoikv)

In the meantime kindly try reverting to Illustrator 29.0.1 and share your observations.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

[Creation Nation]

I tried backing up to an earlier version and it's doing it in ver. 28.8 as well.

[Clare - lowercase g]

Yes please, I hope Adobe fix that default setting very soon - very time consuming and wasteful. Not the time of year to be spending extra time on projects for a silly reason. Thankfully, there's an easy fix as mentioned by @Creation Nation below.

[Creation Nation]

Workaround
In the Preferences menu, go to Type > Enable Missing Glyph Protection and turn it OFF.

[Garet-13]

Thank you!!!!

[ljooste8705]

That worked for me too, thank you!

[Pim Diepersloot]

Amazing, thanks!

[charles_]

This worked! Thanks!

[christianh9080859]

Thank you, ive been so annoyed with this for the past week and couldn't find answers until yours! 

[gabriel5E9E]

worked for me too!

[stephencicala]

Thanks, this was making me mental. What an annoying default setting.

[Mark39050675trjh]

Driving me insane like many others. You were a godsend!!

[Bonilha_Studio]

It worked for me, thank you very much!

[laurendoes]

LIVE SAVER!! THANK YOU! 

[Clare - lowercase g]

Thank you - hallelujah, I've been swearing at Illustrator for a couple of days and considering changing to the other software. This is so good!

[alexad60689333]

Seriously, thank you! This was driving me nuts on a time sensitive project. 

[alancerivas]

Thanks!

[LE DANG QUANG5E4A]

thank you very much, i have been struggling with what to do for many days. now everything is solved.

[sabrinas29095074]

THANK YOU.  This worked for me too!

[Natalya_P]

Domo Danko!!!!

[arturob78328099]

It worked Perfectly!, Thanks!

[Ravidove]

GRACIAS!!