fonts not working on a placed PDF

[davidb68244139]

To get around missing fonts I would place the PDF in to illutrator, then flatten transparency. 

we have just installed new macs and now the fonts do not display correctly on the placed PDF

[Anubhav M]

Hello @davidb68244139,

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of the problem (https://adobe.ly/4bwLkA2), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

[davidb68244139]

Hello Anubhav

Screen recording attached. I place the PDF file and then would like to flatten transparency with create fonts to outlines but the fonts are not showing correctly.

Mac OS Sonoma 14.5, Illustrator 28.5

[Srishti Bali]

Hi @davidb68244139

Thanks for sharing these details. Could you please confirm in which application the PDF was originally created? Illustrator can only edit vector PDFs which were created in Illustrator itself and saved with Illustrator Editing Capabilities.

Refer to this help article for more details: Adobe PDF options | Illustrator

Regards,

Srishti

[davidb68244139]

Hi Srishti

All I am trying to do in place the PDF file, but now when i do the fonts do not display correctly.

I place the file as a linked file and then would flatten transparency, creating the fonts to outline if neccesary but this process is now not working.

[Bobby Henderson]

I took a look at the video clip you posted. It looks like the letter spacing is messed up in the placed PDF. Does it look the same way when viewed in Adobe Acrobat?

[Mohammad.Harb]

Open the pdf file in Acrobra Pro,

from the tools select "preflight", then in the search bar type : convert fonts to outlines

follow the instructions, save the pdf