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thebobwolf
thebobwolf
Inspiring
July 27, 2021
해결됨

GPU Performance turn off when entered into Isolation mode and moving Artboard

  • July 27, 2021
  • 2 답변들
  • 3132 조회

Has anyone else encountered this before?

 

  1. When I double click into isolation mode theres a flash (just within the ai window) and then my GPU is disabled.
  2. Pressing escape to come out of isolation mode works but then I'm left with no animated zoom, and am unable to turn GPU mode back on. (menu greyed out)
  3. Once I've saved, closed and reopened the document GPU is once again working. I don't have to restart ai, just a doc.

 

Most frustrating as isolation mode is now a big part of my work flow. Argh! For now I have had to disable it but would very much like to use it again.

 

Is this just my machine or an illustrator bug?

Mac Pro (Late 2013 The dustybin!)

3.5 GHz 6-Core Intel Xeon E5

64 GB 1866 MHz DDR3

AMD FirePro D700 6 GB

Big Sur Version 11.4

 

Thanks for any help 🙂


{Renamed by MOD}

최고의 답변: woodoopete

Hello @woodoopete,

Thanks for sharing the details. To further isolate the problem, would you mind trying to use Illustrator using only Adobe RGB/sRGB and checking if the issue reoccurs? Also, try running Illustrator under a different administrator account (macOS) and share your observations.

Looking forward to hearing from you.

 

Anubhav


Hi Anubhav,

the Adobe RGB (Adobe RGB (1998)) profile also works without problems so far.
I'll keep you up to date, if any problems come up with this colour setting.

Thanks!

Peter

2 답변

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
July 28, 2021

Hi there,

 

Sorry about the trouble. Could you please share a few more details like:

  • Which Illustrator version is this?
  • Which color settings are you using?

 

Also, could you please create a document with default color settings and see if this issue is still happening there.

Thanks & Regards,
Anshul Saini

    D
    Daniel34318535ibrm
    Participating Frequently
    July 15, 2024

    Can someone please explain why this has not been addressed? 

    I have a Mac Stuiod M1 Ultra running Illustrator 28.5 and entering isolation mode does the exact same thing here—Instantly shuts off GPU preview for the open document, 100% of the time, with any doucment. 

     

    I've reset preferences, I've even formatted my machine and resintalled CS and no change. This is perfectly easy to replicate, and just seems like Adobe just doesn't care?

    W
    woodoopete답변
    Participant
    March 11, 2025

    Hello @woodoopete,

    Thanks for sharing the details. To further isolate the problem, would you mind trying to use Illustrator using only Adobe RGB/sRGB and checking if the issue reoccurs? Also, try running Illustrator under a different administrator account (macOS) and share your observations.

    Looking forward to hearing from you.

     

    Anubhav


    Hi Anubhav,

    the Adobe RGB (Adobe RGB (1998)) profile also works without problems so far.
    I'll keep you up to date, if any problems come up with this colour setting.

    Thanks!

    Peter
    thebobwolf
    thebobwolf작성자
    Inspiring
    July 28, 2021

    *EDIT - This also happens when moving artboards around. GPU is disabled, then have to restart document to get animated zoom back.

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