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Gude log / Illustrator

New Here ,
May 23, 2022 May 23, 2022

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Hello,

since the last Illustrator update three days ago, my computer (Windows 10) creates a gude-log file in the same folder every time I open an Illustrator file. Is anyone else experiencing this and is there a solution? Thanks.

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correct answers 1 Correct answer

Adobe Employee , Jan 27, 2023 Jan 27, 2023

Hi All,

 

We are sorry for the inconvenience caused by this issue. The product team will try to address the issue with the next release, v27.3, in mid or late February 2023. Please stay tuned for the updates.

 

I will keep you posted with the updates, or you can DM me as well.

 

Thanks,

Anshul Saini

#marking it correct for visibility

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correct answers 1 Pinned Reply

Adobe Employee , Aug 15, 2022 Aug 15, 2022

Hi All,

 

We are sorry for the trouble. A bug is logged for this, and the product team is investigating the issue.

 

Would you mind upvoting this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45410827-can-t-do-changes-to-the-containing-folder-gude)?

 

In the meantime, you may try unchecking the Automatic Proxy from the Internet options and check if it helps.
Internet Properties > Connections> LAN settings> Uncheck Automatically Detect settings

Anshul_Saini_0-1664215564970.png

 

...

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Community Beginner ,
May 30, 2022 May 30, 2022

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The same is true for me, and I arrived here when I was researching.
If anyone knows, please let me know.

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New Here ,
May 31, 2022 May 31, 2022

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Same here.

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New Here ,
May 31, 2022 May 31, 2022

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Same for me, and I have my file saved to adobe cloud and it constantly states that it is "unable to sync" this gude file

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New Here ,
Jun 01, 2022 Jun 01, 2022

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So when there are more people experiencing this new log-file, I can assume that its really from AI and nothing to fear? Just something annoying to delete regularly?

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New Here ,
Jun 23, 2022 Jun 23, 2022

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This has been happening to me for a couple of weeks. Are there any updates on this?

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Adobe Employee ,
Jul 20, 2022 Jul 20, 2022

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It's an issue with proxy on the network. Please follow the below steps 

If LAN setting then follow the step
Control Panel > Internet Properties > Connections tab > LAN Settings > Automatically detect settings > off
Windows > Settings > Network and Internet > Proxy > Automatically detect settings > offAnd for wi-fiWindows > Settings > Network and Internet > Proxy > Automatically detect settings > off

 

And for wi-fi connection

Windows > Settings > Network and Internet > Proxy > Automatically detect settings > off

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New Here ,
Jul 20, 2022 Jul 20, 2022

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Hello did everything as written did not help?

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Explorer ,
Oct 17, 2022 Oct 17, 2022

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No, it did not

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Community Beginner ,
Jul 20, 2022 Jul 20, 2022

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I also did this and it made no difference. The gude log file is still there everytime I open an Adobe app.

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Community Beginner ,
Jul 20, 2022 Jul 20, 2022

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It is managed by your organization and cannot be changed.
Is there any other way?

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Community Beginner ,
Jul 20, 2022 Jul 20, 2022

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Sorry,our organization.

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Explorer ,
Oct 14, 2022 Oct 14, 2022

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This is not working for me. Uninstalled all the Adobe apps and re-installed, also updated them but still creating gude files.

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Explorer ,
Oct 14, 2022 Oct 14, 2022

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Btw, we have never had this problem with Proxy on our end til few months ago. This is something Adobe needs to fix and send us updates. Tnx in advance.

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Community Beginner ,
Dec 27, 2022 Dec 27, 2022

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Not obvious why I would want to change internet settings for all apps if it's only one app causing the problem.

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Adobe Employee ,
Aug 15, 2022 Aug 15, 2022

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Hi All,

 

We are sorry for the trouble. A bug is logged for this, and the product team is investigating the issue.

 

Would you mind upvoting this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45410827-can-t-...)?

 

In the meantime, you may try unchecking the Automatic Proxy from the Internet options and check if it helps.
Internet Properties > Connections> LAN settings> Uncheck Automatically Detect settings

Anshul_Saini_0-1664215564970.png

 

I hope this helps!

 

Thanks & Regards,

Anshul Saini

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Explorer ,
Oct 17, 2022 Oct 17, 2022

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Doesn't work.

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Explorer ,
Oct 03, 2022 Oct 03, 2022

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This is not only a problem with Illustrator, but with Photoshop as well! Each time I open a file it creates a gude.log That´s annoying and extremly slowing my work performance! 

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New Here ,
Oct 04, 2022 Oct 04, 2022

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This is happening to me as well! So not only do I get an auto-generated XMP file when I open an NEF file, now I'm also getting an auto-generated gude file as well?? Very frustrating...please remedy this.

 

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Explorer ,
Jan 15, 2023 Jan 15, 2023

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YUP, same thing is happening for me in Photoshop.  It's quite annoying Adobe.  Please fix this!  

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Explorer ,
Oct 13, 2022 Oct 13, 2022

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Same problem here, with Illustrator only. Started a month or so ago. Changing the proxy settings as Anshul Saini recommended makes no difference. Any other ideas anyone?

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Community Beginner ,
Oct 14, 2022 Oct 14, 2022

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This happens to me when I open ANY file in photoshop.
Placing these files all over my computer like a virus.

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New Here ,
Jan 05, 2023 Jan 05, 2023

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Like a virus. EXACTLY. I've got gude files everywhere, desktop, and deeper. Chasing them is a killing productivity. Files are balking, acrobat threw a container app error without prejudice.

Getting really old.

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Engaged ,
Jan 05, 2023 Jan 05, 2023

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1. You use Windows search for "gude*.log" in the appropriate top level folder, and remove every instance of the pesky file on a drive in < a minute.

2. You then create no more by changing your habit to opening files with either Bridge (which is what it is made for) or "right-click open with."

3. Or as I do; use righ click "open with Bridge" which immediately allows me to see all the images in a folder full size etc.

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Community Beginner ,
Oct 14, 2022 Oct 14, 2022

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Happening to me too! Two days ago i also lost the content of my 3 work-related folders! Cause the file auto-generating clogged up my desktop and corrupted my personal files too! I've lost weeks of work and this is unacceptable from a company like Adobe, and the post was made in MAY, and still today, October people are still having this issue.

What's going on Adobe !? 

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