hamburger menu not working on second monitor

Forum|Forum|2 years ago
October 30, 2023
3 replies
376 views

Hi all, I just updated to Sonoma and AI 28.0, I am having an issue with the hamburger menu. If the pallet/window is on my second screen, the menue dosnt work. I have also noticed that I have to click the desktop, then click another app to switch to it. The hamburger menus work fine if they are on the main deisply. All issues seemed to have started after the Sonoma update.

Performance

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A

AAH-prepress

Participant

I have found this is related to the "Spaces" option in OS X 10.14 Sonoma. Turning off the "Displays have separate Spaces" option in the "Desktop & Dock" panel allows the palete submenus to appear.

J

Java Fett

Participant

I am having the exact same issue with InDesign, Illustrator, Photoshop, etc. Hamburger menus do not work on secondary display. I have to the drag the palette back to the main display for them to operate normally.

Anubhav M

Community Manager

Hello @Java Fett,

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory/Display Monitor models/Resolution and Scaling used), and a screen recording of the problem (https://adobe.ly/41oY20s), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav