Help! Converting corners to curves doesn't work properly anymore

[Danny51]

(Using the newest version of Illustrator CC for Mac 2020 Catalina)

I'm trying to make the corners of a font round, and noticed that those little circles that you can usually grab to convert a corner to a curve doesn't appear. I've made a few test objects to try to recreate it, and those circles seem to appear or not appear on random. When I make a rectangle with the rectangle tool, all 4 anchor point s have those circles, but when I make the same shape with the pen tool, they're not there and I can't make the cornes round. I also made a pointy freeform, some corners can be made curvy and some can't...

I've already tried:

- Starting out in a new document

- Working on CPU and not GPU

- Working with outline mode

- Working without Overprint preview, which I always do anyways

- Restarting Illustrator

None of this made a difference. I didn't make any recent changes, plugins or anything. I've updated Illustrator 2 days ago, but I've only had this issue since today.

Please see video to get an idea of what I mean.

Anyone else have this problem? Anything I can try?

I'm also not sure how I can do a work-around.

[Ton Frederiks]

Are you sure these are single points and not 2 point  close or on top of each other?

[Danny51]

Yes, 100% sure. I just quickly made this freeform point by point, and on the font I moved the points around to see if there's not another one hidden close by. And I made a rectangle with exactly 4 clicks and I can't edit the corners there either...

[Ton Frederiks]

What value do you have in your Preferences > Selection & Anchor Display for Hide Corner Widget?

Does it help if you change it?

[Danny51]

177 degrees, which is the highest. I tried changing that, unchecking it, restarting but it hasn't changed. At first I thought - If the box is too narrow, the circles will disappear (see screenshot):

The upper box still has corners that can be edited, the lower one is too flat and the corners cannot be edited.

But then I downscaled the upper box proportionally and the circles disappeared there too, even though the shape was exactly the same, just scaled smaller. And when I made it bigger again the circles didn't come back...Sometimes they radomly come and go when I drag the points around. I'm starting to believe it is a bug rather then a wrong setting, it just seems so random...

[Ton Frederiks]

Are these very small objects? Do you use a large canvas size document?

[Danny51]

No, I always use A4 or A3 and the objects have a "normal" size, and scaling them bigger or smaller doesn't make it better...

Okay it keeps getting weirder. Now the circles are back on the shape of which I thought was too narrow...But if I make that shape again, no circles. Whaaaat...

Maybe this did come with the update 2 days ago?? I mean I haven't noticed anything yesterday, but that might have been because I got lucky.

[kevinc96571974]

YES! I am having that same issue. Please Help

[Ton Frederiks · Accepted solution]

Hard to r eplicate here with the 25.1 version.

Maybe reset the Preferences?

https://helpx.adobe.com/illustrator/using/setting-preferences.html

[Danny51]

It works now. I didn't really do or change anything, it just kinda fixed itself.

But Thank you Ton for the suggestions 🙂

[Ton Frederiks]

Good to hear it works now. Those are my favourite problems, the ones that fix themselves.