Copy link to clipboard
Copied
I recently updated to 27.0, can anyone help me figure out why illustrator is adding additional file format extensions when I package a file, for exmaple:
Invisiscar BAs_12wks.psd is now Invisiscar BAs_12wks.psd.psd
INVISISCAR_GOOP_022_V2_FLATTENED_CMYK.jpg is now INVISISCAR_GOOP_022_V2_FLATTENED_CMYK.tif.jpg
Hello @Sonny268097514vsw, @calm_determination0D44, @defaultpq6rfx39xim3,
Sorry for the late response. I am happy to share that we have fixed this bug in our latest release – 27.0.1, which is available worldwide now.
Feel free to reach out if you need further assistance. We'd be happy to help.
Thanks,
Anubhav
Copy link to clipboard
Copied
Hello @Sonny268097514vsw,
We are sorry for the trouble. We are able to replicate the behaviour on our end. The links have double extensions when packaged. We have logged a bug with the product team for this behaviour.
In the meantime, I would request you to upvote this UserVoice and stay tuned for updates.
Thanks,
Anubhav
Copy link to clipboard
Copied
I noticed this as well. It's a bit annoying. Glad to hear it is a bug that will be fixed and not a setting I need to change.
Copy link to clipboard
Copied
I've got the same issue too. One day I will learn to never update to adobe's new releases.
Copy link to clipboard
Copied
Hello @Sonny268097514vsw, @calm_determination0D44, @defaultpq6rfx39xim3,
Sorry for the late response. I am happy to share that we have fixed this bug in our latest release – 27.0.1, which is available worldwide now.
Feel free to reach out if you need further assistance. We'd be happy to help.
Thanks,
Anubhav
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more