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7

Help! my file went all to black outlines...

Community Beginner ,
Sep 01, 2011 Sep 01, 2011

I accidentally pushed a button on the right side of my screen that turned everything white with black outlines. I can't figure out what I pushed and crtl+z didn't undo it. Please help! Thanks!!! (below is what my screen looks like)

Untitled-1.jpg

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correct answers 1 Correct answer

Community Expert , Sep 01, 2011 Sep 01, 2011

View > Preview

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Community Expert ,
Sep 01, 2011 Sep 01, 2011

View > Preview

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Community Beginner ,
Sep 01, 2011 Sep 01, 2011

Thank you so very much. I knew it had to be something simple!

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New Here ,
Oct 11, 2015 Oct 11, 2015

Hi I have the same problem but as I press view>Preview

it starts recovering and before it finishes it says "can't finish previewing, couldn't complete the request operation" do you have any idea how I can fix it

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Community Expert ,
Oct 12, 2015 Oct 12, 2015

shirins schrieb:

Hi I have the same problem but

Then you don't have the same problem.

Which version?

Which system?

Which hardware?

Any third party plugins?

How big is your file?

What is the history of that file? Did you get it or create it? With which version?

What's in the file?

Did you already restart the computer?

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New Here ,
May 24, 2021 May 24, 2021

Hello shirins! I m dealing with the same problem. It shows could not complete the requested operation! How did you fix it? Would be of great help! 

1621844190485-2069564347.jpg

 

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Community Expert ,
May 24, 2021 May 24, 2021

Please answer the questions I posted.

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Community Beginner ,
Feb 15, 2022 Feb 15, 2022

did you ever figure out this issue? Im having the same problem every time I go to add something to my artwork it pops into outline mode and says cant finish previewing etc. my macbook is brand new 14" 2021 32 gb 1tb and I have nothing else running

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New Here ,
Jul 30, 2018 Jul 30, 2018

omg thank you so much!

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New Here ,
May 14, 2024 May 14, 2024

cmd + y

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New Here ,
Jun 17, 2025 Jun 17, 2025

Hi Kurt or anyone who knows info on this. I am using Illustrator v 29.6 On Mac Book Pro. I have tried all these recomended solutions (command Y, Command E) and I still get the same "Can't finish previewing. Could not comlete the requested opperation" Any other hints on this. I tired updating Illustrator and restarting my computer. All other Ai files work fine, just this one,

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Community Expert ,
Jun 17, 2025 Jun 17, 2025
LATEST

Sam,

 

can you share this file, so one may have a look at it?

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New Here ,
May 03, 2016 May 03, 2016

omg haha, so glad the internet exists. Thanks guys!

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New Here ,
Sep 24, 2016 Sep 24, 2016

I had the same "problem" and got frustrated. But View/GPU Preview fixed it. Now I'm happy again. TYVM!

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New Here ,
May 11, 2023 May 11, 2023

Thanks a lot. I solved the problem. View > Preview on CPU

 

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New Here ,
Dec 18, 2018 Dec 18, 2018

Well that was quick and easy!

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New Here ,
Dec 20, 2019 Dec 20, 2019

I see everyone saying thank you for the answer, but I dont see the reply that actually says the answer. Someone please repost the solution, this is killing me. 

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Community Expert ,
Dec 20, 2019 Dec 20, 2019
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New Here ,
Jun 12, 2020 Jun 12, 2020

So helpful! thankyou!

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New Here ,
Mar 07, 2022 Mar 07, 2022

16467118482052421446874305837599.jpg

 how to do if my work turn like this. I draw in computer then transfer to ipad. It turn out like this. Please help me😭

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

Exactly what is this? And exactly how did you transfer it to the iPad?

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New Here ,
Mar 08, 2022 Mar 08, 2022
I colour my drawing in computer.. after that I open the files on iPad. Then
it turn out like that. Maybe because I use some effect that unsupported on
iPad.
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Community Expert ,
Mar 08, 2022 Mar 08, 2022

So you used the desktop version of Illustrator?

 

There are colors in parts of the file, so what exactly did you do?

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New Here ,
Mar 08, 2022 Mar 08, 2022
Ya. I have download both on my computer and iPad. Now I am trying to redo
again my drawing. Mean I try to fill in colour into the drawing that turn
black just now. I think it okay already. Can fill in the colour already.
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Community Expert ,
Mar 08, 2022 Mar 08, 2022

It would really help if you show how it's supposed to look.

 

Also: we need to see the structure in the layers panel and please take screenshots using the system tools. Thank you.

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