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Help with Illustrator file recovery

New Here ,
Aug 28, 2024 Aug 28, 2024

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Hi Guys,

I need yours help.

I had an Illustrator bug and my file, which I'd been working on for a week, didn't recover.
I tried the recovery methods but this file was not recovered.

What should I do?
Thanks

TOPICS
Bug , Draw and design , Experiment , Feature request , How-to , Import and export , Performance , Print and publish , Scripting , SDK , Sync and storage , Third party plugins , Tools , Type

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Adobe
Adobe Employee ,
Aug 28, 2024 Aug 28, 2024

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Hi @Ikram_GOMINA9195,

 

I’m sorry to hear about the trouble with your Illustrator file — that sounds really frustrating after all your hard work. To assist you better, could you please share the specific error message you’re getting when you try to open the file?

 

If you can, please upload the file to a cloud storage service like Google Drive, OneDrive, or Dropbox and share the download link here. I’ll do my best to see if there’s any way to help you recover it!

 

Looking forward to your response so we can try to resolve this together.

 

best,

Anshul Saini

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Community Expert ,
Aug 28, 2024 Aug 28, 2024

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