Question on issue with Mac Ventura not retaining print settings

Forum|Forum|3 years ago
April 25, 2023
3 replies
605 views

If I load a preset and see it has the wrong settings (On my Mac it routinely has the wrong the paper size, media type and color mode.), and if I then manually select the right settings, then click "Save" to close the Print Settings, when I then click "Print" will Photoshop use the settings in effect when I clicked "Save"? Or is it likely to revert to the wrong settings before printing? I don’t see any way to know for sure, since they will be messed up when you open the Print Settings again to check.

Do we know it’s not re-scrambling the settings when the window closes? When you click "Print," you really don’t know what Print Settings Photoshop is using, do you? I guess the real question is when are the settings messed up: When you load a preset, when you click "Save" to close the Print Settings, or when you open the Print Settings?

Thanks, 

Russell

P.S. I spent over an hour Sunday with Apple support, and they even escalated it to a "senior" support person. The upshot is that they do know this is an issue (at least that was good to hear), but all she could offer was hope that it will be fixed in a future update.

macOS

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dakotakid_parker

Known Participant

Well, it's good to know that Apple has acknowleged that there's a <big> issue. You raise a very good question, Russell, and one I've wondered about as well. I did a mess of testing with my production machine, and found that avoiding the new Ventura print presets (both the custom and job variants) helped to get an accurate print out to my Epson 9890. It's definitely an Apple bug, as DigitalDog has pointed out.

I've set up a separate machine with Monterey to do my production printing from rather than try to roll back the studio production machine to Monterey, where everything functioned properly.

Another side note: Older print presets crash Lightroom without warning. I'm assuming that this also happens with Photoshop, although I've not tested for it. I have enough grief with my systems right now as it is.

Until Apple fixes this issue, I'm relying on the Monterey Mac to do the printing.

NB, colourmanagement

Community Expert

Settings in the "print settings" dialogue are within Epson's printer driver software, you have the opportunity there to 'save as preset'. Is that what you're doing?

Photoshop isn't in charge of saving these printer settings

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

TheDigitalDog

Inspiring

It's Apples (Ventura) bug to fix. There is nothing Adobe can do about it.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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