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How do I refresh a document to get a placed image to refresh to an updated image?

Engaged ,
May 02, 2018 May 02, 2018

Have replaced a 4/c background image on a few docs with a new, one color version, renamed. Screen preview still shows the old. Will not ever refresh even after saving and closing, and reopening. It will print properly, and a PDF will show the new image, but not in AI. Been doing this on about the last 4 or 5 CC versions.

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Adobe
Community Expert ,
May 02, 2018 May 02, 2018

Window > Links > [select] > Click the Update Link button at the bottom of the Links panel:

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Engaged ,
May 02, 2018 May 02, 2018

Does not work in my case. I think I need a more aggressive way to update.
Original was a CMYK PSD file (see AI part of screenshot)
Actual file is a renamed Monotone PSD (see PS screen) Both were/are the same size and resolution. AI is still using the lo-res placement of the CMYK version.background.jpeg

Bug with monotone images?

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Engaged ,
May 02, 2018 May 02, 2018

Tried a workaround. Made a white PSD file that is same size as the burlap background file. Replaced images with that, saved,  then replaced those with the monotone. The monotone still defers to the old CMYK screen version. I have other files where the monotone displays perfectly. (see attached)
Really baffled with this one...

correct.jpeg

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Engaged ,
May 02, 2018 May 02, 2018

Now see that it's a weird display issue. Both these two docs below are the same CMYK build, and both had the background images replaced from the links palette. One displays as it should, the other - heavily colorized on screen.
Probably need to take this to another thread, but I figured I should follow up here.

Not correct display of monotone PSD:

not-correct.jpeg

Correct display:

correct.jpeg

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Community Expert ,
May 02, 2018 May 02, 2018

From what I understand, you are using update link but are actually using a different file. That is not the same think. You would need to relink a file, not update the same link. That is probably where the problem lies in both PSD and AI.

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Engaged ,
May 02, 2018 May 02, 2018
LATEST

I first replaced the file, then tried the update much later. Issue is not that, I see now. It's the way the image appears two different ways even though both AI files and images are identical.

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