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How to Fix this unknown error metadata information?

New Here ,
Feb 20, 2025 Feb 20, 2025

Whenever I save my file in Adobe Illustrator, a dialog box with metadata information (such as file path, fonts, colors, and user details) automatically appears on my artboard as text. How can I stop this from happening?

graphic_1529_1-1740113903298.png

 

TOPICS
Bug , Import and export , Performance , Third party plugins , Tools
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correct answers 1 Correct answer

Community Expert , Feb 20, 2025 Feb 20, 2025

Try turning off background saves

Mike_Gondek_0-1740114475347.png

 

 

If that does not work try resetting your prefs.

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Community Expert ,
Feb 20, 2025 Feb 20, 2025

Try turning off background saves

Mike_Gondek_0-1740114475347.png

 

 

If that does not work try resetting your prefs.

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New Here ,
Feb 20, 2025 Feb 20, 2025

THANK YOU 

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New Here ,
Apr 07, 2025 Apr 07, 2025
LATEST

Hello again idk why but still im facing same issue i was solve for few time but after that it come back.

 

graphic_1529_0-1744020172203.png

 

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