How to resolve "Unable to export at this resolution. Please lower the resolution and try again"

Forum|Forum|2 years ago
February 2, 2024
3 replies
577 views

Hi, I have a file that is 2.99 x 2.27m and Illustrator doesn't let me export it on 300dpi, giving me the "unable to export at this resolution" message. I have tried all the possible solutions found online, including making the canvas half the size and it still gives me the same error. I am very very very frustrated and need to get this done to send to print.

Can you please help?

This topic has been closed for replies.

Anubhav M

Community Manager

Hello @Beibei5CEC,

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Monika and Doug helped resolve the problem. If not, kindly try zooming out of your artboard to check for any stray text/objects and removing them to check if it helps.

If the problem persists, kindly share some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav