How to set debug mode on for Mac-10.13.6 and adobe illustrator 2020

[Rishabh22425292b5db]

How to set debug mode on for Mac-10.13.6 and adobe illustrator 2020 ?

defaults write com.adobe.CSXS.10 PlayerDebugMode 1   (its not working)

defaults write com.adobe.CSXS.10.plist PlayerDebugMode 1   (its also not working)

Is there any way because of this not able to open extension in adobe illustrator?

[Rishabh22425292b5db]

I need quick help on this from adobe support community. This is blocker for us and not able to open adobe plugin in adobe illustrator.

[gener7]

You were in the Photoshop community. I've moved this conversation to the Illustrator community and hopefully someone familiar with this can help you.

[Rishabh22425292b5db]

Anyone from adobe expert team can reply on this?

[Rishabh22425292b5db]

I also tried this command also but not working

sudo defaults write /Users/<username>/Library/Preferences/com.adobe.CSXS.10.plist PlayerDebugMode 1

[Rishabh22425292b5db]

OMG! what happened to community expert?

No reply till now!!!!!!

[Monika Gause]

Community Experts are answering threads in this forum on their own schedule. We are volunteers, not Adobe staff. Teasing or ridiculing us won't help you get anyone's attention.

[Rishabh22425292b5db]

No Madam! I am not teasing. Please don't take this as negative way.

I am just expecting good response from forum expert.

I hope you can understand.

Thanks!

[Charu Rajput · Accepted solution]

@Rishabh22425292b5db -

We try our best to reply but at times, we do not get the notification or we have limited time. I suggest to try the following command

defaults write com.adobe.CSXS.9 PlayerDebugMode 1

I am not sure which version of CC2020 you are uisng, CEP 9 is supported initially in CC 2020. Please try and let us if that works for you.

[Charu Rajput]

@Rishabh22425292b5db - When you say you are not able to opne the extension, what do you mean by this?

1. Is Extension visible in Extension Menu but when you load the panel is blank?

2. Or Extension is not visible in Illustrator menu?

[Rishabh22425292b5db]

@Charu Rajput please check the attached images - Extension visible in Extension Menu but when you load the panel is blank

[Charu Rajput]

Did you try what I have above suggested? Also, please share your manifest file. You can send me direct message if you want.

[Ahmad33465122er88]

I'm facing this exact issue. what's the solution you discovered? would you like to share it here so I can fix it too?

[Anubhav M]

Hello @Ahmad33465122er88,

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), details about your workflow, and a screen recording of the problem (https://adobe.ly/49pUKOa), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav