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How to stop metadata information?

New Here ,
Feb 17, 2025 Feb 17, 2025

Whenever I save my file in Adobe Illustrator, a dialog box with metadata information (such as file path, fonts, colors, and user details) automatically appears on my artboard as text. How can I stop this from happening?

TOPICS
Bug , How-to , Import and export
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Adobe
Community Expert ,
Feb 17, 2025 Feb 17, 2025

This isn't a standard feature of Illustrator. Do you have any plugins/extensions installed?

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New Here ,
Feb 17, 2025 Feb 17, 2025

KSDrafter v2 Free Version I wass downloaded this Plugin but now i dlt it 

 

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Adobe Employee ,
Mar 10, 2025 Mar 10, 2025

Hi @graphic_1529

 

Apologies for the delayed response. Doug correctly pointed out that this isn’t typical behavior unless a third-party app or extension is involved. You mentioned that you deleted the KSDrafter v2 plugin—did that help resolve the issue?

Please let us know if you still need any assistance. We’re happy to help!

 

 

Regards,

Srishti

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New Here ,
Apr 07, 2025 Apr 07, 2025

i dltted that plugin but still im facing that error in my illustrator

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Adobe Employee ,
Apr 07, 2025 Apr 07, 2025
LATEST

Hello @graphic_1529,

Thanks for confirming. Could you please share more details, like the version of the OS/Illustrator installed, a sample AI file after uploading it to a file-sharing service, and the Illustrator System Info (Help>System Info) after saving it in a text file, so I can check this with the team?

Looking forward to hearing from you.

Anubhav

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