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1 reply

Doug A Roberts
Community Expert
Community Expert
September 15, 2023

How did you create that object?

Anubhav M
Community Manager
Community Manager
September 15, 2023

Hello @Fetih,

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?

Looking forward to hearing from you.

 

Thanks,

Anubhav

Fetih
FetihAuthor
Known Participant
September 15, 2023

When opening Photoshop, it warns that my graphics card is 11 and the supported version is 12. Is this valid in illustrator program? Could that be why I'm having this problem?