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Participant
April 13, 2020
해결됨

I can't install the Adobe Illustrator, because it says "You don't have access to manage apps etc."

  • April 13, 2020
  • 2 답변들
  • 2622 조회

I'm the owner of this laptop and the admin, so I don't understand what IT administrator is supposed to give me premission...

    이 주제는 답변이 닫혔습니다.
    최고의 답변: marliton

    Hi. If your computer is part of a network, the IT admin needs give to you the required permissions for install apps. If you're not part of a network you need to verify the user permissions or fix it.

    Check this post, maybe it can help you: https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-administrator/td-p/10608944?page=1

    2 답변

    marliton
    Community Expert
    marlitonCommunity Expert답변
    Community Expert
    April 13, 2020

    Hi. If your computer is part of a network, the IT admin needs give to you the required permissions for install apps. If you're not part of a network you need to verify the user permissions or fix it.

    Check this post, maybe it can help you: https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-administrator/td-p/10608944?page=1

    Marlon Ceballos
    sofyakhas작성자
    Participant
    April 13, 2020

    I'll try, thank you!

    Mylenium
    Legend
    April 13, 2020

    Without any system information and details about the actual configuration nobody can tell you much. Simply sounds like you're not even aware of some of the finer points of e.g. managing Windows 10 where the main user/ owner no longer is automatically the root admin.

     

    Mylenium

    sofyakhas작성자
    Participant
    April 13, 2020

    I have a Mac Laptop, which I use for studying, however it doesn't belong to my school or anything like that...