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2

I can't make correct export from CMYK to RGB. CC 2017

Community Beginner ,
Nov 04, 2016 Nov 04, 2016

After update 2017 release I can't make correct export from CMYK to RGB in jpg. Or CMYK to Grayscale. Result always looks like CMYK without conversions in RGB.

111.JPG

I use ASDSee to view jpg - before update to CC 2017 everything was OK. I saw right color (with conversion). Сan anyone verify this?

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correct answers 1 Correct answer

Adobe Employee , Dec 14, 2016 Dec 14, 2016

I am sorry to hear that you have been facing issues with Illustrator CC 2017.

LINK: Adobe Prerelease

We believe we have a fix for the issue. Can you please visit us on this link and validate the fix

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Adobe
Nov 04, 2016 Nov 04, 2016

Hi дмитрийд,

This issue is already reported to the Engineering Team. Will update as soon as we get a word from them.

Regards,

Om

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Community Beginner ,
Nov 04, 2016 Nov 04, 2016

OK. I hope it will be solved  soon

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New Here ,
Dec 04, 2016 Dec 04, 2016

Hi ohmnath,

It's been over a month now, has this feature been resolved yet? If not, do you know when it is likely to be resolved?

Thanks!

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New Here ,
Dec 04, 2016 Dec 04, 2016

+1

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Explorer ,
Dec 08, 2016 Dec 08, 2016

Hi, I have the same question... Is there any new information? It's already month around!

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Community Beginner ,
Nov 08, 2016 Nov 08, 2016

I'm having this same issue... I've found if you use the legacy option (save for web) you can still generate correct RGB output.  This method is slow because it can only do one artboard at a time.  Still it is a temporary solution until Adobe can correct this bug.

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New Here ,
Nov 11, 2016 Nov 11, 2016

Another workaround is to export and then use bridge or photoshop "Image processor" feature.

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Community Beginner ,
Dec 08, 2016 Dec 08, 2016

Can we get an ETA on when this might be resolved? ohmnath​

It has been over a month now.

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Dec 08, 2016 Dec 08, 2016

Hi all,

This is already reported to the Development Team and they are working on it. I've no exact date for you but be assured it is on the priority list.

Regards,

Om

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Adobe Employee ,
Dec 14, 2016 Dec 14, 2016

I am sorry to hear that you have been facing issues with Illustrator CC 2017.

LINK: Adobe Prerelease

We believe we have a fix for the issue. Can you please visit us on this link and validate the fix

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Community Beginner ,
Dec 14, 2016 Dec 14, 2016

Hi AshutoshChaturvedi,thank you!

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Community Beginner ,
Dec 14, 2016 Dec 14, 2016

Export from CMYK to RGB works well (at first sight:)

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Explorer ,
Dec 15, 2016 Dec 15, 2016
LATEST

You don't like how we work and how fast we fix problems?! Since Creative Cloud we are very low on budget! You pay only 50$ a month - what do you expect?! BUT! We have a special place, where all is fixed, but you can not talk about it! Be quiet and beta test (cause we fired all our testers just like Microsoft did - the new trend) or we will release the sitthy programs, like we do now. 
Adobe - Crowdwork you pay forâ„¢


Fcuknig awesome!!! Thanks a lot!

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