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I get an error when using the 3D function

New Here ,
Oct 20, 2021 Oct 20, 2021

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1. 3D -> Revolve after pressing

5F97_0-1634745888205.png

 

2. The operation could not be completed because an unknown error occurred. [CANT]

5F97_1-1634745893993.png

3. Even if the axis is rotated, the circle is not transformed into 3D and only the same error is generated.

5F97_2-1634745899724.png

 

 

 

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Bug , Draw and design

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Adobe
Community Expert ,
Oct 20, 2021 Oct 20, 2021

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Try using an open path made by Direct Selecting one of the side anchors of your circle and deleting it.

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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What OS & AI version are you running? 

Is your OS & hardware meeting the system requirements

Illustrator system requirements | earlier releases

 

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Thank you for answer!
Currently using the latest version of Illustrator! (recently updated)

Looking at the system requirements site you shared, I can't see the GTX1060 on the GPU. So, should I keep it as a version that supports GTX1060?
(Currently using graphics card NVIDIA Geforce 1060)

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