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i updated my mac mini and my illustrator won't work for cs6

New Here ,
Mar 13, 2018 Mar 13, 2018

i updated my mac mini and my cs6 illustrator won't boot up but photoshop does

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correct answers 1 Correct answer

Community Expert , Mar 23, 2018 Mar 23, 2018

When you updated your Mac - did you reinstall the apps? Updating OS changes folder directories needed by Adobe apps, especially CS6.

Check out John T's post - that is the best option for you going forward with CS6 and new Mac OS.

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Adobe
Community Expert ,
Mar 13, 2018 Mar 13, 2018

READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

--Also read for more information https://forums.adobe.com/thread/2458382

Owners of old programs simply have problems with Mac El Capitan/Sierra... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

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Adobe Employee ,
Mar 23, 2018 Mar 23, 2018

Moving this discussion to the Illustrator forum.

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Adobe Employee ,
Mar 14, 2018 Mar 14, 2018

Moving this to Downloading, Installing, Setting Up​

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LEGEND ,
Mar 23, 2018 Mar 23, 2018

Upgrade the Mac, expect to pay again for all apps.

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Community Expert ,
Mar 23, 2018 Mar 23, 2018
LATEST

When you updated your Mac - did you reinstall the apps? Updating OS changes folder directories needed by Adobe apps, especially CS6.

Check out John T's post - that is the best option for you going forward with CS6 and new Mac OS.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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