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after trying everything, my illstrator still showing this error and won't even open the white window. please help
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my system is windows 10, and I tried to repair the C++s, but my illustrator still doesn't work, please help
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Which version of Illustrator is it?
When was the last time you rebooted the computer?
Did you already reset the preferences?
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my Illustrator version is 25.4.1, and system is windows 10, I did the repairing Microsoft Visual C++ all versions, and rebooted the computer, but the issue is still here.
and I also followed some advise to go to AppDate-Roaming-Adobe, to delete the Adobe Illustrator 25 Settings file, but the issue is still here!
what should I do?
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Looks like you might need to contact Customer Care, so they can have a look into your system: https://helpx.adobe.com/contact.html
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"after trying everything" - reinstall, using the Adobe cleaner tool, reset prefs?
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I have been reinstalled twice, even to install the old version too, but no help, yes I used Adobe Cleaner tool, and reset prefs, the problem is still here, only Illustrator has this issue, photoshop, premiere pro, all no problem, but I use Illustrator the most, it makes me frustrating.
Please anyone have other way to soft this problem?