Illustrator 2020 Freezes/ Crashes on Windows 10

[dianas76677242]

I am so disappointed with this version of the app!! Everything is crashing and not responding, I can't even apply an effect on a shape and it just starts to not respond anymore! I am super pissed. 

{Renamed by MOD}

[Srishti Bali · Accepted solution]

Hi all,

We understand how frustrating crashes can be. We have consolidated the most popular solutions that help in fixing these issues and also, how you can recover unsaved documents after a crash. Please check this help article for more details.

If you still need help, feel free to reach out, we'd be happy to help.

Regards,

Srishti

[Adler5C6D]

can you help me, iam facing the same issue with illustrator and premier pro aswell.

[Clouded Leopard]

Me too. Up in Canada.  Adobe Illustrator rendered useless.  Infuriating.

[Gabriela5DC4]

I am totally frustrated with illustrator too! And with trying to contact Adobe tech support, currently holding on the phone for the third time today having been cut of twice. I use the latest version of illustrator on Windows 10 Enterprise, have 8 GB RAM. Have tried turning off GPU performance, made no difference whatsoever. Is there any actual technical help for this very expensive programme?? I haven't been able to use it properly for the last two months (working ok before that), complete waste of money

[Rashid22261991rdsw]

the illustrator on my i mac keeps freezing in the middle of creating artworks what could be the problem

[default4b8yaqyto2v0]

It’s been crashing and freezing in the middle of me working on my windows 10 for the past six months! Got a new computer and it’s doing the same thing! Let tech into my computer to fix it and still The same problem!

Sent from my iPhone