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Hello there.
Need some help regarding Illustrator suddenly unable to open.
I have just reset my RAM & motherboard ( I do this annually with the techinician)
Every adobe app works well (photoshop, lightroom, premiere pro) but only facing troube with illustrator.
I have tried:
- reinstall illustrator
- adobe cleaning
- reinstall creative cloud
None of these work. Can anyon help with this? I need this for work thou.
Hello everyone,
We have received several reports of apps crashing or becoming unresponsive after launch, particularly following the release of version 28.6. Unlike generic crashes, this issue specifically causes all Adobe apps to get stuck at the splash screen or enter a “not responding” state, preventing them from launching. The problem has been traced to certain Beta Adobe applications related to video composition and editing. We recommend updating all Beta and released versions of video-speci
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where is this?
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Yesterday I went back to Illustrator 2023. All my problems disapeared like magic. No more "not responding", no crashing 10 times a day. I can actually get some work done. Illustrator 2024 is unstable and next to unusable. Don't bother trying to fix it, that's Adobe's job.
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2025 has been released yesterday. You can install it and keep your 2023.
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Hi, I have the same problem. I don't have any beta app installed in my system.
I have tried everything:
- reinstall illustrator
- adobe cleaning
- reinstall creative cloud
- clear cache
i don't know what to do anymore. Please help
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Having the same problem 😞 everything was working fine this morning, then when I tried to save my illustrator file it took a long time to respond, so I closed everything and haven't been able to get back in. Have tried everything mentioned in this thread. Not sure what the problem is
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