Illustrator 25.3 unable to open/import/export Autocad (DWG/ DXF ) files on M1 macs

[JOHN5D85]

I have just updated to Adobe illustrator 25.3 on Apple M1 mac mini. I can no longer open DWG files (2004 or otherwise), any way round this? or is this a known issue/problem? Thanks

{Renamed by MOD}

[Srishti Bali]

Hi there,

Sorry to hear about this trouble. Illustrator 25.3 works natively on M1 chipset, however, Autocad files are still not supported natively on M1 machines. Our team is working with Autocad to get this fixed.

Till the time it is fixed, please install older version of Illustrator (25.2.3) and stay tuned for updates. 

I would also suggest posting this on our UserVoice page ( https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43644762-iimpor...  ). This way, you will keep getting all the updates related to this feature and other users can also upvote, which would help us prioritize.

Regards,

Srishti

[Carin5FE9]

I would like to take this advice and install an older version of illustrator, but the only version available on the CC website is the current one. Is there some way to legitimately get an older version?

[richardlawler]

Just run the current version of Illustrator in Rosetta mode. You don't need the older version.

Select the Adobe Illustrator 2021.app in the Finder.

Choose Get Info (Cmd-I)

Check the box: "Open Using Rosetta"

Now the only problem I have is rationalizing paying $240/year for this software.

[Michelle23252174hkdj]

Is this still not fixed?  I am trying to export the file I created with adobe illustrator into DXF format.  Can someone please have a look into resolving this issue? 

[Anshul_Saini]

Hi @Michelle23252174hkdj,

I'm sorry to hear that you're experiencing difficulties exporting your file into DXF format. As I already mentioned, the issue with opening or importing DXF/DWG files has been determined to be with the files themselves not being created in accordance with proper file format specifications.

However, if your DXF file is opening in the latest version of AutoCAD but not in Illustrator's latest version, then please share the DXF file with us, and we will do our best to assist you.

Thank you for your understanding.

Best,

Anshul Saini

[KlausGlahn]

Liebe Community,

ich kann seit dem Update auf 25.3 keine .dxf-files mehr öffnen oder platzieren. Woran kann es liegen - wer hat bitte Lösungsansätze?

Beste Grüße aus Essen

[Srishti Bali]

Hi there,

Sorry about this trouble. Is this a M1 machine? If yes, our team is already aware of this issue. For more details, please refer to this similar discussion ( https://community.adobe.com/t5/illustrator/illustrator-25-3-unable-to-open-autocad-dwg-dxf-files/td-... ).

Else, share a few more details about your device.

Regards,

Srishti

[CanerTelli]

Hello,

export to DWG or DXF disappeared.

Reseting the preferences didnt help at all. Reinstalling Illustrator didnt help as well.

I hope somebody can help me.

Best regards,

Caner

[Srishti Bali]

Hi there,

Sorry to hear about this trouble. I tried but couldn't replicate this behavior at my end. I would request if you could share a few more details like:

• OS and version of Illustrator
• Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
• When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

You may also try resetting Illustrator Preferences ( https://helpx.adobe.com/in/illustrator/using/setting-preferences.html ) and let us know if that resolves the issue.

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

We're here to help, just need more info.

Regards,

Srishti

[CanerTelli]

Thank you very much for your answer.

• It's a very recent problem, which just appeared a few days ago. 1-2 weeks ago, I was still using the option.
• It's not related to any document, I do not have the option at all.
• Neither reseting Illustrator, nor reinstalling the programm helped.
• The version of Illustrator I am using is 25.3
• My computer is a MacBook Pro, Apple M1 Chip, 16GB RAM with macOS Big Sur - version 11.4 installed.
• I didnt install any system updates, but it's possible that there was an Illustrator update, since it's updating automatically. I didn't notice it. But I deleted Illustrator and installed the newest version again...

Thanks for the support.

I hope you can help me with this issue.

Best,

Caner

[Khushy]

still no fix for a function that was working on previous versions - now not working despite spending 3 hours with adobe customer services a year ago

Illustrator will not export text when you check the outline text option 

{Renamed by MOD}

[Mike_Gondek]

I am able to export to dxf and turn on the outline text option.

Maybe the font you are using is problematic. Do some tests on a copy of a file deleting parts at at time until you can export. Then let us know the details about the problematic object. 

[Srishti Bali]

Hi there,

Sorry to hear about this trouble. I would like to know if the issue resolved by the suggestions shared above. If not, I would request if you could share a few more details like:

• OS and version of Illustrator
• Does it give any error code?
• Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
• When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

You may also try resetting Illustrator Preferences ( https://helpx.adobe.com/in/illustrator/using/setting-preferences.html ) and let us know if that resolves the issue.

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

We're here to help, just need more info.

Regards,

Srishti

[Flaszynski]

Please let me know when you will bring back dwg support to Illustrator with Apple M1 chip?

[Ashutosh_Mishra]

Hi there,

Sorry to hear about this trouble. Autocad files are still not supported natively on M1 machines. Our team is working with Autocad to get this fixed.

Till the time it is fixed, please install older version of Illustrator (25.2.3) and stay tuned for updates. 

I would also suggest posting this on our UserVoice page(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43644762-iimpor... ). This way, you will keep getting all the updates related to this feature and other users can also upvote, which would help us prioritize.

Regards,

Ashutosh

[Flaszynski]

Much better option is to run 25.3.1 in Rosetta emulation. It'work. 

[Gifts5D85]

How do I get the Rosetta emulation?

I am stuck with this trouble for a while ;(

Thanks

[exitrom]

You can run Intel version of 25.3.1 from Adobe Creative Cloud.

[Aleksandar5EEC]

Hi 

Since updating to newer version loading DXF files is also not working on older versions for me ??

Please help 

Thanks

[Jordyn5C48]

Hi,

I've been trying to export a file as DXF for laser cutting and the option is currently missing.

I was able to previously export as DXF back in February on the same document and am now unable to.

I have browsed other forums with similar issues but have been unable to find a solution... I've restarted my computer, uninstalled illustrator, and checked to make sure I was using "standard canvas size" and still no DXF export option.

My canvas is 140mmx140mm and also a 55mmx55mm with a vector image and text on the canvas, both no longer have DXF options (I've also tried recreating the canvas and removing features to see - nothing works).

Please help!

Thank you 🙂

[Jacob Bugge]

Jordyn,

You can join this discussion here,

https://community.adobe.com/t5/illustrator/why-can-i-not-export-to-autocad-version-r13-lt95-anymore/...

[Jacob Bugge]

Jordyn,

Or rather this one:

https://community.adobe.com/t5/illustrator/illustrator-25-3-unable-to-open-import-export-autocad-dwg...

[JohnnyTooGood]

Can not export/save Ai files to DXF or open old DXF files in Illustrator

Just upgraded to a new M1 Mac Mini running Illustrator 25.3.1

I have cleared the preferences with no solution.

And I also see I can't even open old DXF files I created before the upgrading.

Can someone please help!?

Thank you for your time!

[JohnnyTooGood]

I don't get this issue on Windows 10 Illustrator 25.2.1