Illustrator 25.3 unable to open/import/export Autocad (DWG/ DXF ) files on M1 macs

New Here ,
Jun 09, 2021 Jun 09, 2021

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I have just updated to Adobe illustrator 25.3 on Apple M1 mac mini. I can no longer open DWG files (2004 or otherwise), any way round this? or is this a known issue/problem? Thanks

 

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correct answers 1 Correct Answer

Adobe Employee , Jun 11, 2021 Jun 11, 2021
Hi there, Sorry to hear about this trouble. Illustrator 25.3 works natively on M1 chipset, however, Autocad files are still not supported natively on M1 machines. Our team is working with Autocad to get this fixed. Till the time it is fixed, please install older version of Illustrator (25.2.3) and stay tuned for updates.  I would also suggest posting this on our UserVoice page ( https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43644762-iimport-a-dxf-file-is-a-unknown-format-and-can-not...

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Adobe Employee ,
Jun 11, 2021 Jun 11, 2021

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Hi there,

 

Sorry to hear about this trouble. Illustrator 25.3 works natively on M1 chipset, however, Autocad files are still not supported natively on M1 machines. Our team is working with Autocad to get this fixed.

 

Till the time it is fixed, please install older version of Illustrator (25.2.3) and stay tuned for updates. 

 

I would also suggest posting this on our UserVoice page ( https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43644762-iimpor...  ). This way, you will keep getting all the updates related to this feature and other users can also upvote, which would help us prioritize.

 

Regards,

Srishti

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New Here ,
Jul 14, 2021 Jul 14, 2021

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I would like to take this advice and install an older version of illustrator, but the only version available on the CC website is the current one. Is there some way to legitimately get an older version?

 

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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Click your Avatar and select Preferences.

Check the box to Show Older Apps.   See screenshot.

 

Preferences in CC Desktop AppPreferences in CC Desktop App

 

 

Failing that, you'll find direct download links to older CC versions on Pro Design Tools' website (with Adobe's permission).  However Adobe can remove these links anytime without notice.

https://prodesigntools.com/adobe-cc-2017-direct-download-links.html

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 15, 2021 Jul 15, 2021

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LATEST

Thank you you so much!

 

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Liebe Community,

 

ich kann seit dem Update auf 25.3 keine .dxf-files mehr öffnen oder platzieren. Woran kann es liegen - wer hat bitte Lösungsansätze?

 

Beste Grüße aus Essen

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi there,

 

Sorry about this trouble. Is this a M1 machine? If yes, our team is already aware of this issue. For more details, please refer to this similar discussion ( https://community.adobe.com/t5/illustrator/illustrator-25-3-unable-to-open-autocad-dwg-dxf-files/td-... ).

 

Else, share a few more details about your device.

 

Regards,

Srishti

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Hello,

export to DWG or DXF disappeared.

Reseting the preferences didnt help at all. Reinstalling Illustrator didnt help as well.

 

I hope somebody can help me.

 

Best regards,

 

Caner

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi there,

 

Sorry to hear about this trouble. I tried but couldn't replicate this behavior at my end. I would request if you could share a few more details like:

 

  • OS and version of Illustrator
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

 

You may also try resetting Illustrator Preferences ( https://helpx.adobe.com/in/illustrator/using/setting-preferences.html ) and let us know if that resolves the issue.

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

We're here to help, just need more info.

 

 

Regards,

Srishti

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New Here ,
Jun 19, 2021 Jun 19, 2021

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Thank you very much for your answer.

 

  • It's a very recent problem, which just appeared a few days ago. 1-2 weeks ago, I was still using the option.
  • It's not related to any document, I do not have the option at all.
  • Neither reseting Illustrator, nor reinstalling the programm helped.
  • The version of Illustrator I am using is 25.3
  • My computer is a MacBook Pro, Apple M1 Chip, 16GB RAM with macOS Big Sur - version 11.4 installed.
  • I didnt install any system updates, but it's possible that there was an Illustrator update, since it's updating automatically. I didn't notice it. But I deleted Illustrator and installed the newest version again...

 

Thanks for the support.

I hope you can help me with this issue.

 

Best,

 

Caner

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New Here ,
Jun 08, 2021 Jun 08, 2021

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still no fix for a function that was working on previous versions - now not working despite spending 3 hours with adobe customer services a year ago

 

Illustrator will not export text when you check the outline text option 

 

 

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Adobe Community Professional ,
Jun 08, 2021 Jun 08, 2021

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I am able to export to dxf and turn on the outline text option.

 

Maybe the font you are using is problematic. Do some tests on a copy of a file deleting parts at at time until you can export. Then let us know the details about the problematic object. 

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi there,

 

Sorry to hear about this trouble. I would like to know if the issue resolved by the suggestions shared above. If not, I would request if you could share a few more details like:

 

  • OS and version of Illustrator
  • Does it give any error code?
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

 

You may also try resetting Illustrator Preferences ( https://helpx.adobe.com/in/illustrator/using/setting-preferences.html ) and let us know if that resolves the issue.

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

We're here to help, just need more info.

 

 

Regards,

Srishti

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New Here ,
Jun 22, 2021 Jun 22, 2021

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Please let me know when you will bring back dwg support to Illustrator with Apple M1 chip?

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi there,

 

Sorry to hear about this trouble. Autocad files are still not supported natively on M1 machines. Our team is working with Autocad to get this fixed.

 

Till the time it is fixed, please install older version of Illustrator (25.2.3) and stay tuned for updates. 

 

I would also suggest posting this on our UserVoice page(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43644762-iimpor... ). This way, you will keep getting all the updates related to this feature and other users can also upvote, which would help us prioritize.

 

Regards,

Ashutosh

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New Here ,
Jun 22, 2021 Jun 22, 2021

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Much better option is to run 25.3.1 in Rosetta emulation. It'work. 

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New Here ,
Jul 03, 2021 Jul 03, 2021

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How do I get the Rosetta emulation?

I am stuck with this trouble for a while ;(

 

Thanks

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New Here ,
Jun 23, 2021 Jun 23, 2021

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You can run Intel version of 25.3.1 from Adobe Creative Cloud.

exitrom_0-1624444235985.png

 

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New Here ,
Jun 29, 2021 Jun 29, 2021

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Hi 

 

Since updating to newer version loading DXF files is also not working on older versions for me ??

 

Please help 

 

Thanks

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New Here ,
Jun 20, 2021 Jun 20, 2021

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Hi,

 

I've been trying to export a file as DXF for laser cutting and the option is currently missing.

I was able to previously export as DXF back in February on the same document and am now unable to.

I have browsed other forums with similar issues but have been unable to find a solution... I've restarted my computer, uninstalled illustrator, and checked to make sure I was using "standard canvas size" and still no DXF export option.

My canvas is 140mmx140mm and also a 55mmx55mm with a vector image and text on the canvas, both no longer have DXF options (I've also tried recreating the canvas and removing features to see - nothing works).

Please help!

 

Thank you 🙂

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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Adobe Community Professional ,
Jun 24, 2021 Jun 24, 2021

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Community Beginner ,
Jun 22, 2021 Jun 22, 2021

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Can not export/save Ai files to DXF or open old DXF files in Illustrator

 

Just upgraded to a new M1 Mac Mini running Illustrator 25.3.1

I have cleared the preferences with no solution.

And I also see I can't even open old DXF files I created before the upgrading.

 

Can someone please help!?

Thank you for your time!

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Community Beginner ,
Jun 22, 2021 Jun 22, 2021

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I don't get this issue on Windows 10 Illustrator 25.2.1

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New Here ,
Jun 24, 2021 Jun 24, 2021

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I have the same issue.

I'm really disappointed after this update.

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