Illustrator 28 Retype selection not recognized, text recognition failed. Try another selection

[AstrantiaMajor]

Hello, 

I was so exited when I discoverd the Retype-tool, however, I can't get it to work at all. I select the image (or the outlined text if it's in vector), and I click enter and all I get is this: 

Super bummed, cause it would be so usefull if I could get it to work. Any suggestions?

[Monika Gause]

Illustrator is not very good at editing pixels. It will need to delete the text from the pixel image and replace that. But it cannot generate any effect that might be there.

[MartijnVerduin]

However it doesn't even just replace the text with any color around, it actually changes the already present colors that do not need changing. As you have noted yourself in the demo video https://www.youtube.com/watch?v=Q9ME9qtxqVY in which the text "Ai" got a black background.

[dylanglockler1]

Personally, I click the download icon to 'download to edit' and a download dialog comes up and the progress bar never moves, despite having internet and having tried at mutiple physical locaitons on different networks. I am logged in and up-to-date on Creative Cloud and latest application version.