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Illustrator 3D Inflate bug

New Here ,
Feb 27, 2025 Feb 27, 2025

Hi all

Today I am having trouble with Illustrator 3D. When in Inflate mode, Illustrator won't let me change Y and Z axis in Custom Rotation. It will chane along these axes if I choose Isometric left, right etc. It worked fine yesterday. Anyone else having the same issue? Could this be a RAM issue maybe (although I don't have any message popping up)?

 

Screenshot 2025-02-27 at 3.56.00 PM.png

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Bug , Performance
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correct answers 1 Correct answer

Community Expert , Feb 28, 2025 Feb 28, 2025

I see. I've just been able to recreate the issue. What you can try is click on one of the other buttons (extrude, rotate ...) and then back to inflate. 

 

 

 

 

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Community Expert ,
Feb 27, 2025 Feb 27, 2025

Is it one object (or one group)? Or is it multiple objects?

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New Here ,
Feb 27, 2025 Feb 27, 2025

It's one object. Actually, it's with every object I try to work in Inflate mode.

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Community Expert ,
Feb 27, 2025 Feb 27, 2025

Please show a screenshot that includes the selected object, the layers panel (layer open) and the Appearance panel (Window > Appearance)

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New Here ,
Feb 28, 2025 Feb 28, 2025

Here it is. As you can see in screenshot 1, the Y and Z axes tab is empty. I can't move them nor enter a number. But as you see in screenshot 2, it gets rotated when I enter Isometric top in Presets. But numbers still don't appear.

 

Screenshot 1.png

Screenshot 2.png

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Community Expert ,
Feb 28, 2025 Feb 28, 2025

I see. I've just been able to recreate the issue. What you can try is click on one of the other buttons (extrude, rotate ...) and then back to inflate. 

 

 

 

 

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New Here ,
Feb 28, 2025 Feb 28, 2025

Great! It worked. thank you very much for taking the time to deal with this. I thought I did this yesterday and still didn't work, but maybe I had done something different. It was very odd though. Why was it stuck like that?

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Community Expert ,
Feb 28, 2025 Feb 28, 2025
LATEST

I don't know. Have never seen that.

 

You could try and report it to https://illustrator.uservoice.com 

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