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Illustrator 3D Ray Trace Render display error

Explorer ,
Oct 04, 2022 Oct 04, 2022

I have a compatible video card (Nvidia Quadro P4000). Yesterday my art rendered fine with ray tracing on. Today I opened the same document and the ray trace is not displaying correctly. It has a raster line running accross the whole art. Any ideas? Document is RGB, 72dpi, 1024x1024 pixels.

3D-raytrace-error.JPG

TOPICS
Bug , Draw and design , Performance
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LEGEND ,
Oct 04, 2022 Oct 04, 2022

Are you running other apps on the side that may steal resources? Anything from another Adobe program to a video chat. Your artwork generally looks un-antialiased, which would further indicate that soemthing is not working. Also have you tried to re-create the artwork from scratch?

 

Mylenium

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Explorer ,
Oct 04, 2022 Oct 04, 2022

I tried a bunch of different things including rebooting; recreating the art; changing document color modes; raster settings, and turning on and off GPU rendering. So far nothing works. Nothing else was running. Just Illustrator.

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Explorer ,
Oct 04, 2022 Oct 04, 2022

The only other thing I can think of is it is a VPN issue. Yesterday I was working in the office. Today I'm working from home so there might be a local display issue on my laptop.

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Explorer ,
Oct 04, 2022 Oct 04, 2022

Just tested my local install and it works fine. It must be the VPN.

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Explorer ,
Oct 05, 2022 Oct 05, 2022
LATEST

My workstation has a Nvidia Quadro P4000 and I think that is the issue. Going to try to update drivers.

My laptop has an Nvidia GeForce RTX 3060 and it displays correctly.

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