Illustrator and InDesign 2022 EXTREMELY slow

Forum|Forum|3 years ago
January 4, 2023
1 reply
1295 views

We recently updated to new Windows 11 workstations (loaded with memory, great graphics cards, SSD drives, separate SSD scratch disks etc.) and InDesign is almost unusable due to lag (click and wait, click and wait...). We are now going to test downgrading to Windows 10 on the new machines. We have 10+ year old Windows 10 Pro machine running InDesign and Illustrator faster than the new ones. Every other app is lighting fast except Adobe. One of my employees has been scowering the forums and none of the suggested solutions have helped.Very discouraging!

Performance

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Anshul_Saini

Community Manager

Hi Mike,

We are sorry to hear about your experience. This is not the experience we want you to have.

Would you mind elaborating on the issues you are facing, your workflow, where you store files, or sharing a screen recording to demonstrate the issue? Also, would you mind confirming the application's exact versions and system specifications of your workstations, including GPU make & model?

Also, we have consolidated the most popular solutions that help fix slow performance issues. Please check this HelpX article for more details.

Let us know how it goes. We'd be looking forward to your response.

Thanks,

Anshul Saini

mikem9446475

Participating Frequently

Hi Anshul, the issues we are facing are primarily related to Indesign, and to a lesser extent to Illustrator. There is a signifigant delay between inputs from mouse or keyboard and seeing the adjustment on screen. Even the simplest actions, to select an object, draw an object, enter a text frame or move a selected object seems to take between 2-10 seconds to respond per action. Undoing/redoing have similar delays. The issue seems to be more pronounced on larger files, but affects any file with more than a few objects in it. Having images, linked or embedded files doesn't seem to make a difference. We have live drawing disabled, preflight disabled, and have tried resetting preferences, and clean installs multiple times.

Our workflow is generally creating graphics for print media and business forms, so generally involve just Indesign, Illustrator and Photoshop. The graphics we are using are not particularly complicated and don't use any of the 3D, and just dop shadows and such for effects. Usually we will have Illustrator or Indesign open alongside some MS Office documents and a web browser. Fonts are installed locally, there are currently around 300 installed, which is similar to how many were installed on the old Windows 10 workstations. The files we are editing are being accessed from a 2022 local file server. We used the same server for several months prior to upgrading to Windows 11, and had no issues. Installing windows 10 on one of the new workstations seems to have resolved 99% of the speed issues. I will record a video and post it in a seperate comment, thanks.

Monika Gause

Community Expert

There are a couple of things that can slow down InDesign documents. Did you check if some of them are in your document? https://creativepro.com/6-tips-speed-up-indesign/ (there's also a script mentioned in the comments that sets up the speedy things for you)

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