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Illustrator app for Android

Pat5Ble
New Here ,
Jul 11, 2018 Jul 11, 2018

I am having trouble with my the Illustrator app for Android (on my Samsung Galaxy Note Pro 12.2). When attempting to open a Illustrator file (.ai) , I receive the following error message: Illustrator can't complete your request right now.

I have already tried resetting Illustrator, as well as uninstalling, and then reinstalling it again. Any ideas?

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correct answers 1 Correct answer

bradym1
New Here , Jul 17, 2018 Jul 17, 2018

Check with Adobe directly or just try a Google search for tips. More info here: fix Illustrator files

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Monika Gause Community Expert
Community Expert ,
Jul 11, 2018 Jul 11, 2018

Adobe Illustrator Draw on Android can't open AI files.

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bradym1
New Here ,
Jul 17, 2018 Jul 17, 2018
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Check with Adobe directly or just try a Google search for tips. More info here: fix Illustrator files

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