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19

Illustrator application window moves behind everything when I try to move it (mac)

Community Beginner ,
May 28, 2023 May 28, 2023

It's a little difficult to explain this properly, but whenever I try to move the Illustrator program window to another part of my screen, it instantly moves behind every other program window I have open. Even if I just move it a teeny tiny bit...boom... now it's behind all the programs I have open. It is very annoying and I can't find a solution anywhere. I dropped in "before and after" screenshots if they help at all. You can see the "Pathfinder" toolbar is still in front of the Chrome window so it's definitely a weird glitch. The issue doesn't happen with any other Adobe program either. I have updated to the latest vesion of AI a few times and still no luck. I have a 2021 Macbook Pro. Anyone have a solution? Thank you.

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correct answers 3 Correct answers

New Here , Sep 21, 2023 Sep 21, 2023

I have had the same issue for weeks. In an attempt to solve it, I asked the internets and it led me here. Very frustrating stuff, as people have stated. I too tried some of the solutions here and nothing stuck. BUT... and I am crossing my fingers here, I switched workspaces to "layout" and so far everything is back in order. Been a couple hours now. Perhaps try this one... if it reverts back to our hated glitch I will report back.

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Explorer , Jan 27, 2025 Jan 27, 2025
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Participant , Apr 24, 2025 Apr 24, 2025

EVERYONE ON THIS THREAD. I see over 190 replies, but this is a community forum. I only see a handful of people taking advantage of the Bug Fix request posted at the top as the second correct answer by richardw. 

PLEASE PLEASE PLEASE add your comments to that bug fix - 

 

Ill paste it again here:

(from richardw59677702 )
Everyone – you can vote to have this bug fixed by Adobe here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46772908-illustrator-window-moves-behind-all-other-windows

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correct answers 1 Pinned Reply

Adobe Employee , Jul 24, 2024 Jul 24, 2024

Hello @jeremyc83162335,

We understand that encountering technical issues can be frustrating. Would it be possible for you to have a debug session with us? If yes, please send me your Adobe ID, Country & Timezone, phone number with country code, and preferred dates and times between Mon- and Fri over a private message.
To send a private message, click my profile picture and use the ”Send a message” button.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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replies 205 Replies 205
New Here ,
Aug 21, 2023 Aug 21, 2023

I am having this exact same problem for months now? Has anyone found a fix?

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New Here ,
Sep 19, 2023 Sep 19, 2023

This may help, I was on with an adobe dev 2 times yesterday and they could only fix it temporarily. BUT i was watching what happened each time they took over the screen to fix, and it could be as simple as this... It only seems to happen with me now if my workspace is on Essentials Classic. Check whether this is the same for you, and if so create a new workspace that is bespoke to you. 1. the issue doesn't happen 2. you have your perfect workspace

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New Here ,
Sep 19, 2023 Sep 19, 2023

I use a bespoke work space and this still happens to me.........!

 

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

Thank you for finally understanding what is happening... I must admit that I am extremely disappointed that Adobe has not resolved this issue, which is still present in December 2023... Unbelievable.

It's like the missing Pantone swatches, things are not getting better at Adobe!!!

 

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

@Xsquad1  schrieb:

 

It's like the missing Pantone swatches, things are not getting better at Adobe!!!


 

You will have to complain to Pantone about that.

 

But you can still get them. Install the earliest Illustrator version from the creative Cloud app and grab the libraries from it.

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Community Beginner ,
Dec 03, 2023 Dec 03, 2023

Thank you for your comment and solution. Personally, when you pay a package for an application and everything is included beforehand, color management is basic in graphic software. It's up to Adobe to resolve the situation. It's like a rental car that you've always rented with a GPS and you decide to remove it. That's my opinion, thank you.

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

The point is:

color management ≠ Pantone - There is color management built into Illustrator. 

You can stomp with your feet however you want, but it's Pantone who voted out of the contract. The negotiations went for a year. Pantone voted out and wants you to buy Pantone Connect. So your choice now. You can download that old version whiule it's still possible or when it's mno longer possible you have to subscribe to Pantone Connect.

 

Do you have the printed Pantone books? Because if you do not have them, the libraries are basically worthless. And if you do have the printed books, you do not need the libraries. Just set up a spot color, name it appropriately and talk to your printer.

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Community Beginner ,
Dec 03, 2023 Dec 03, 2023

The negotiations between Adobe and Pantone do not concern me. "I am dissatisfied and I have the right to my opinion. Thank you."

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

You totally do. Do you also have some facts that your claim about Pantone is based on?

 

BTW: this is a community forum. 95% of people are not staff.

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Community Beginner ,
Dec 03, 2023 Dec 03, 2023
"I don't know what you're looking for, but for me, this discussion is over with you!
This is a forum where we have the right to express our opinions! Thank you"
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Explorer ,
Dec 04, 2023 Dec 04, 2023

Just as a heads up Monika, if you have been upgrading with Aobe programs for a bit you can go into Application Support in your libraries in you user system and grab Pantone Library there. Even faster Search Pantone and the library will pop up... BUT they should be in the folders of the older files still in your system from upgrades.  Trying to help the issue instead of complicate it for us busy peeps that need to keep working.

On a personal opinion level... sounds like Pantone is sharing some of the Quark feels from the 90's and we know how that worked out for them! 

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

@Mike-PandaV  schrieb:

Just as a heads up Monika,


 

I know … you might want to try and tell that to xsquad1

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Explorer ,
Feb 20, 2024 Feb 20, 2024

I think you might have solved it! ... That has worked for me ... for now! I'll wait until I have shut down and restarted etc and check it then.

 

Cheers!

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New Here ,
Oct 04, 2023 Oct 04, 2023

Any updates i've made has not solved this issue, and it's been driving me crazy!!  what has worked for me though,  has been toggling between "Essentials classic" and Essentials - i did it a couple of times and it seems to have solved the glitch - wether it stays this way is anouther matter, but its a quick fix until a patch is resolved. 

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Community Beginner ,
Aug 31, 2023 Aug 31, 2023

Same thing is happening to me. I'm using 27.8.1. I need to have two browser windows open and three finder windows in addition to my Illustrator window for this current project. Makes workflow wonky. PLEASE FIX.

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New Here ,
Sep 06, 2023 Sep 06, 2023

Me, too! For. few weeks now. Very annoying!

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New Here ,
Sep 08, 2023 Sep 08, 2023

same issue for me.  Ive used different accounts as well with the same issue.  MacBook Pro M1 Ventura 13.5.1

Super lame 

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New Here ,
Sep 14, 2023 Sep 14, 2023

Same issue here still, can't seem to resolve this.....any update to fix this as yet?

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New Here ,
Sep 21, 2023 Sep 21, 2023

I have had the same issue for weeks. In an attempt to solve it, I asked the internets and it led me here. Very frustrating stuff, as people have stated. I too tried some of the solutions here and nothing stuck. BUT... and I am crossing my fingers here, I switched workspaces to "layout" and so far everything is back in order. Been a couple hours now. Perhaps try this one... if it reverts back to our hated glitch I will report back.

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New Here ,
Sep 25, 2023 Sep 25, 2023

the fix above is still working, and it has been a few days!

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Explorer ,
Sep 25, 2023 Sep 25, 2023

Thanks for the info and update. Seems to be working for me too, albeit only tested for an hour or so. Just need to get used to a new workspace, but I'd rather that than the window dropping away. Cheers!

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New Here ,
May 10, 2024 May 10, 2024

OMG - ur right!!! Adobe please freakin fix!

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Participant ,
Dec 14, 2023 Dec 14, 2023

THANK YOU THANY YOU THANK - YOU!
this has been bugging the h$ll out of me. Worked like a charm. I use a custom workspace, but im going to just rebuild my workspace based off of "Layout" - 

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New Here ,
Dec 29, 2023 Dec 29, 2023

This also worked for me but now when I have both photoshop and illustrator open, my photoshop window is now popping to the back of my other windows whenever I move it. So frustrating! 

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Participant ,
Mar 19, 2024 Mar 19, 2024

I would argue this is NOT a "fix". 

1) Changing the workspace to "Layout" eventually produced the same issue, at least for me.

 

2) Why would I want to "use" the "Layout" workspace when I've painstakenly built my personal workspaces for specific tasks? 

 

Just saying, this is not a fix. Adobe needs to correct this.

 

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