illustrator blank screen

[Jackdevoy1]

Hello everyone,

whenever I open a new document or create one the display(second box) goes black with no options/sizes for illustrator and then when you click outside it says not responding.

[Monika Gause]

Which version, which system?

Does it get better when you disconnect from the internet?

[Jackdevoy1 · Accepted solution]

Sorry for the long reply,

Recently at school we had to update our printer location and It change some setting but I manged to change the printer location back to Microsoft to pdf

[Khamphot]

Did you get the solutions yet?

[Monika Gause]

If you have a similar issue, please describe your setup and your issue and preferably in a new thread, because since this one is marked as solved, not a lot of people will even see your question.