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illustrator blank screen

Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Hello everyone,

whenever I open a new document or create one the display(second box) goes black with no options/sizes for illustrator and then when you click outside it says not responding.

Screenshot (60).png

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correct answers 1 Correct answer

Community Beginner , Apr 02, 2020 Apr 02, 2020

Sorry for the long reply,

Recently at school we had to update our printer location and It change some setting but I manged to change the printer location back to Microsoft to pdf

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Adobe
Community Expert ,
Mar 25, 2020 Mar 25, 2020

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Which version, which system?

Does it get better when you disconnect from the internet?

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Community Beginner ,
Apr 02, 2020 Apr 02, 2020

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Sorry for the long reply,

Recently at school we had to update our printer location and It change some setting but I manged to change the printer location back to Microsoft to pdf

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New Here ,
Aug 31, 2023 Aug 31, 2023

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Did you get the solutions yet?

 

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

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If you have a similar issue, please describe your setup and your issue and preferably in a new thread, because since this one is marked as solved, not a lot of people will even see your question.

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