Just installed Illustrator CC and I am trying to work on a simple illustration but it has switched itself to outline mode and will not return to pixel or overprint preview. It gives the error "Can't finish previewing. Could not complete the requested operation." The common cause of this problem is lack of memory or insufficient scratch disk space, but my computer has 8GB of very fast RAM and my scratch disks are mostly empty and multiple terabytes each. My document is fairly simple; I am making speedo and tachometer gauges for my car, so the illustration is simply lines, guides, and a small amount of type on a single artboard, and one low-resolution .jpg I am using as a template. One thread I found suggested that TrueType fonts can cause a problem for Illustrator so I changed all the type to an OpenType font to no avail. Any suggestions are appreciated.
Specs:
Windows 8 Pro
Intel Core i3 at 3.35Ghz
8GB DDR3 1600 RAM
GeForce 560 GTX
Illustrator CC installed on 2TB, 7200RPM drive; this drive is also my primary scratch disk
Secondary scratch disk is a 1.5TB USB3.0 external
System drive is a 128GB SSD so I do not want to use it as a scratch disk
Hello Monika, and thanks for your message. I posted here because the thread described exactly what I'm experiencing. Since I'm not computer savvy, it's sometimes hard to find the right terms to describe a problem. Sorry.
When it comes to my specifications, I'm working in Windows 10, and the following information might be of interest:
* Processor: Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81GHz
This thread contains a couple of issues from a century ago.
Will be difficult to decide what exactly applies to you and what doesn't.
So please be as precise as possible.
Which functions did you use and how many paths are there in your file? Did you place an image? transforming effects usually make a huge difference and "swashes" do as well.
12 GB of RAM is in between the bare recommended minimum and an acceptable amount.
26
Replies
AdChoices