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Illustrator CC 2018 Lags to a stop!

New Here ,
Nov 28, 2017 Nov 28, 2017

So since the last Adobe Illustrator CC 2018 update, My Illustrator hasn't worked, the cursor lags moments after launching,

"rendering Illustrator unresponsive and useless"

on a new imac Mac (Retina 5K, 27-inch, Late 2015) Mac Os High Sierra 10.13.1

32 GB 1867 MHz DDR3

AMD Radeon R9 M390 2 GB graphics

Does this mean:

• I'll just pay for only Indesign and Photoshop on my subscription plan

  as long as Illustrator doesn't work?

• Can I reinstall Adobe Illustrator CC 2017 back on my Computer?

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Adobe
Adobe Employee ,
Nov 29, 2017 Nov 29, 2017
LATEST

Please get in touch with us at sharewithai@adobe.com  or any of the other support channels - https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

Warm Regards,

Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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